Cecilia Taylor Email & Phone Number

Charlotte, North Carolina, United States

1 Buckhead Loop Road Ne, Atlanta, Ga 30326, Atlanta Ga 30326

As a Customer Service Sales Associate, I provide the utmost service to all customers and do what is in my power to make sure they are satisfied with their service and products. I handle returns and also take part in the cleanliness of the stores during the pandemic as I take time to clean any surfaces after each transaction.

Atlanta, Georgia

While I have been working as a Student Assistant at GSU's Office of International Initiatives, I've been working with Program Coordinators to design the marketing and admission processes for new scholars who wish to study abroad at Georgia State.I also compiled yearly summer institute records by creating data spreadsheets and assessing deposit data.Key Achievements :-- Implemented strategies to identify new ways to market Summer Institute to potential international scholars who may be interested in visiting; conducted luncheons and meetings in offices around downtown campus to peak interests- Created and implemented newsletter templates for faculty mentoring program to accurately distribute visiting scholar information; led to increased interest of existing through marketing resources.

Atlanta, Ga

While I was working as a Human Resources Intern at the City of Atlanta Department of Watershed Management, I worked with Human Resource Representatives to design the onboarding and training processes for new intern hires.I also compiled yearly employee performance records by filing and assessing payroll data.Key Achievements :-- Interacted with Human Resources staff to ensure accomplishment of service levels and operational protocols; coordinated planning and execution of maintenance operations with interns.- Supervised customer service representatives in customer support center; Worked with hundreds of customers to establish proper water maintenance and servic needs such as repairs.

Hinesville, Georgia

While I was working as cashier at the Hinesville Pharmacy, I worked with customers on making sure they receive the correct prescriptions.I also maintained customer records by alphabetizing prescriptions and assessing medications.Key Achievements :- Collaborated with client service managers to oversee customer relations and client support; analyzed drop-ins and pick-ups of prescriptions, negotiated terms of services with customers with specific needs- Negotiated terms of service as part of our local pharmacy reducing customer access to pharmacy after hours while meeting client requirements

Bachelor Of Business Administration - Bba, Human Resources Management

Activities and Societies: Alpha Kappa Alpha Sorority, Incorporated Georgia State University 1913 Presidential Society Alpha Phi Omega.

Education record