Cedric Chen Email and Phone Number
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1. Project/Development/Quality Manager who has 20 years’ experience in the software industry with focus on people management, project management and software/service development.2. Lead 28 engineers to sustain worldwide Enterprise and SMB products.3. Experience in effectively utilizing product data to continuously improve product capabilities and quality.4. Experience driving cross-product program to improve security solution.5. 10+ years in Windows Programming.6. MVP (Most Valuable Player) of Trend Micro in 2014.7.Chairman of Trend Micro Welfare Committee in 2013.
Trend Micro
View- Website:
- trendmicro.com
- Employees:
- 6639
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Sr. ManagerTrend Micro Sep 2004 - PresentTaipei City, TaiwanSep 2015 - Present - Sr. Manager1. Led a 25-member R&D team in building backend services to counter emerging threats, focusing on architecture, project management, strategy, quality assurance, and operational excellence. Implemented scalable solutions and best practices to ensure system reliability and performance throughout development.2. Implemented DevOps processes with automated workflows, continuous integration, and rigorous testing, enhancing stability.3. Led 70-member cross-functional teams to deliver a security solution and accelerating 4,200 customers onboard Trend's next-gen service platform within a year. Used data-driven decision-making to optimize processes, track KPIs, and enhance team coordination, ensuring customer success.4. Design a migration strategy and cloud architecture to transition services from on-premises to AWS, with a focus on operational excellence. Ensured minimal downtime and implemented robust monitoring.5. Establish a research and development team consisting of 45 members in the Philippines.Apr 2014 - Aug 2015 - Sr. Sustaining Engineering Manager1.Led a 28-member sustain team to support global Enterprise and SMB products, resolving customer-reported issues to ensure high satisfaction and product reliability.2.Refined the Hotfix management process, reducing RD resource usage by about 20%.3. Built a feature team of 4 members to support feature requests from Very Large Enterprises, assisting the sales team in expanding business opportunities in the China market.Sep 2004 - Mar 2014 - Sr. Development Manager 1. Led the team (8 members) to deliver a series of security products which has over 1M user base.2. Led a 6-member cross-team to enhance product performance, raising its rating from bottom to top within one year in a global security software evaluation.3. Engage with support team to refined process and reduce 25% support call. -
Project Leader EngineerSystex Corporation May 2002 - Aug 2004Taipei City, Taiwan1. Lead a team to develop a trading system.2. Design and accomplish a new framework for the trading system.3. Perform code review and refractor modules of original trading system4. Collaborate with China development team to build up the integration.
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Software EngineerElecetrade Dec 2000 - Apr 2002Delivered a series of electronic trading system.
Cedric Chen Skills
Cedric Chen Education Details
Frequently Asked Questions about Cedric Chen
What company does Cedric Chen work for?
Cedric Chen works for Trend Micro
What is Cedric Chen's role at the current company?
Cedric Chen's current role is Sr. Manager at Trend Micro.
What is Cedric Chen's email address?
Cedric Chen's email address is ce****@****cro.com
What schools did Cedric Chen attend?
Cedric Chen attended Tamkang University.
What skills is Cedric Chen known for?
Cedric Chen has skills like Software Project Management, Software Lifecycle Management, People Development, Software Design, Programming, Object Oriented Design, C/c++ Stl, Windows, Software Engineering, Cross Functional Team Leadership, Agile Methodologies.
Who are Cedric Chen's colleagues?
Cedric Chen's colleagues are Matthew Burton, Hong Jun Lee, Katherine Padilla, Yi-Jun Yuan, James Patrick Reyes, Qiang Huang, T-Richard Tsai.
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Cedric Chen
Business Analyst | Payment | Software Development | Product Management | Fintech | CtbcTaipei -
Cedric Chun-Yu Chen
Corporate Development & Commercial Transactions | Biotech, Pharma & HealthcareTaipei -
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