Supervised, hired, and trained employees, managed quality assurance programs, strategized process improvements, formulated strategy, improved performance, procured material and resources, ensured State and Federal compliances laws were meet, Increased PrEP numbers by 70%.

Developed annual department goals, Responsible for new client enrollment, intake scheduling, and charged with leading special projects. created new policies and procedures including program updates geared toward program needs, conducted biweekly face to face contact with each client, participated and led outreach activities geared toward the reduction and elimination of HIV/AIDS

Interviewed clients and client's community regarding personal behaviors and activities which contribute to HIV/AIDS and other communicable disease transmission, made collateral contacts to obtain pertinent information concerning other individuals who may have been exposed or infected, ensured compliance with established State and federal laws and regulations related to disease control and prevention, and acted as client advocate and ensured clients were scheduled for follow up care.

Increased revenue in testing department by 200% by recruiting new physician offices in company's network, generated special reports for supervisors/ directors summarizing patient's resolution updates and billing matters, acted as liaison for corporate executives and physicians, managed and organized files and reports with a high degree of accuracy, oversaw a team of 5 Mobile Techs and performed employee evaluations, handled all AR/AP for testing, insurance reimbursements, and outside vendors, and developed team communications and information for team meetings.