Cedric Walker Email & Phone Number

· Coordinate with Statewide Trainer in assessing data to implement future training resources to ensure the safety, efficiency, and reliability of the transportation system· Successfully implemented new training initiatives for new hires resulting in a 100% exam passing rate and a 65% decrease in staff turnover within the first year· Streamlined the onboarding process for new hires, reducing average time spent on training by 70%, saving $11,000 annually in labor costs· Developed and executed a comprehensive traffic operations center operator training curriculum that contributed to a 86% increase in employee productivity· Successfully trained and developed over 25 employees in the region within a year period.· Oversaw the management and coordination of over 75 training sessions and examinations.· Assessed skills gaps for employees and developed training to meet needs· Developed surveys to identify training needs based on VDOT processes and changes· Coordinated and prioritized required training courses for geography, ITS systems, IT systems, standard operations procedures and protocols, contractor work zones, events, and FEMA· Evaluated training programs and technology to ensure training effectiveness· Oversee the implementation, installation and maintenance of traffic control devices for the central region of Virginia· Supervise and support roadway operations, traffic center operations staff, roadway contractors, and emergency support functions· Compose and support internal reports for external stakeholders to maintain transportation safety and compliance

Oversaw and coordinated work of staff performing difficult and complex tasks for programs and activities of regional traffic systems and infrastructures, including project planning, design, construction, maintenance, operations;coordinates assigned activities with other regional departments and outside agencies; provides highly complex support to Floor and Operations Managers;· Oversaw operations of multiple Traffic Management Systems including Open TMS, LCAMS, and VA Traffic· Planned & managed daily functions, operations, and activities of the Traffic Operations Center, including project planning, installation, construction, maintenance, and repair of traffic and transportation systems, infrastructure, budget, and equipment· Managed and participated in the development and implementation of goals, objectives, policies, and priorities for the division; recommended within departmental policy and appropriate service and staffing levels; recommended and administered policies and procedures.· Developed and standardized procedures and methods to improve the efficiency and effectiveness of services, projects, and activities; assessed and monitored workload, administrative and support systems, and internal reporting relationships· Participated in the selection of, training, motivation, and evaluation of assigned personnel; worked with employees on performance issues; implemented discipline and termination procedures.· Supervised program and project development for all traffic modes, neighborhood and arterial traffic operations, high collision analysis, traffic operations, investigation and implementation activities, and traffic project design delivery· Perform forensic traffic engineering including standards compliance, traffic accident investigations and providing expert testimonials. Represent region as an expert witness in litigation regarding traffic accidents and responsibility regarding the maintenance of safe and proper traffic control for region

•Trained and mentored all new operators to all TOC protocols· Served as lead POC for third parties requiring assistance including general public, city and government agencies, and emergency services and dispatching incident support when needed· Led team in monitoring CCTV from within the Traffic Operations Center (TOC) and dispatch support personnel to remove abandoned vehicles, assist stranded motorists, and provide incident management support in a timely and efficient manner· Led team in process and input data into the maintenance management system and generate monthly and quarterly reports· Maintained an accurate record of events and logged data· Maintained multi-agency and public communications via various channels· Provided real-time status of ongoing TOC activities· Maintained work orders for equipment and log status updates.· Led and assisted in the preparation of operating procedures and prepared data for reporting and trend analysis purposes· Served as led monitor of the roadways, including detecting, confirming, updating, and responding to scheduled and unscheduled traffic events and congestion with ITS devices such as CCTV, detectors, DMS, etc· Performed routine equipment status checks and monitor equipment for potential operational problems· Filed of hardcopies of logs, forms, records, correspondence, and documents and loading files in the electronic document management system· Verified and monitored unplanned incidents, construction, special events and any other issue impacting traffic flow and/or motorist safety· Led and supported completion of operational checklists and reports as applicable· Documented responses and clearance times and other relevant information relating to incidents.· Attended training and staffing meetings as required; including lead operator and shift supervisor meetings for any changes in policies and procedures and led departmental training opportunities· Identified and escalate safety related issues

· Provided emergency dispatcher protocols to assist motorists· Responded to events that required timely and efficient responses· Utilized various Intelligent Transportation Systems (ITS) equipment, such as Closed-Circuit Television (CCTV), Changeable Message Signs (CMS), and Highway Advisory Radio (HAR) system to maintain geographic familiarity with regional freeway system· Provided real-time assessment of all incoming traffic data and prioritized content and traffic reporting needs· Dispatched maintenance and SSP personnel via various multi-agency and public communications channels· Verified and monitored events that impacted traffic flow and/or motorist safety· Reviewed and posted traveler information via CMS and/or media outlets· Provided real-time status of on-going control room activities· Maintained work orders for ITS equipment and log status updates· Monitored roadways, including detecting, confirming, updating, and responding to scheduled and unscheduled traffic events and congestion with ITS devices such as closed-circuit TV, detectors, etc.

· Monitored and maintain the quality level of product; including using authorization to stop the line when quality defects discovered· Used various tools, fixtures, measurement devices to analyze functionality of product· Recognized and disposition of product requiring sort, rework or scrap based on customer specifications· Documented and completed required checks utilizing electronic or hard copy means to record product status· Manage product containment activity when necessary and determine clean points with operational assistance· Advised operators, supervision on current and historical part quality and acceptability· Conducted fixture checks and perform first, middle and last checks on parts· Participated in audit schedule· Participated and cooperated in answering questions and providing information for internal and external audits· regarding or related to customer standards· Performed various other jobs as deemed necessary and appropriate

Bachelor Of Engineering - Be, Industrial Engineering

Master Of Science - Ms, Project Management