Principle Program Manager
Current• Responsible for developing technical strategies and services by collaborating with business stakeholders (Sales, Go to Market, Customer Success) technology partners to align and prioritize key business scenarios and product roadmap development.• Led initiatives for engineering excellence and continuous improvement by implementing processes that accelerated time to market from planning through development and testing. Ensured alignment of priorities with key stakeholders across Microsoft while tracking development timelines and customer outcomes for ongoing and new investments. Reviewing key performance indicators (KPIs) in a monthly business review with stakeholders’ leadership providing recommendations and actions inflight/taken.• Cultivated an inclusive and exceptional work environment, high standards to work culture, providing mentorship and coaching to a global virtual team of 6 – 8, driving alignment with business objectives and enhancing customer experience to support the company’s market success.• Encouraging continuous innovation by conducting Early Adoption Programs (EAPs) for Copilot adoption across MW/BA, capturing insights and identifying lessons learned, implementing improvements in processes and methodologies for future development.
