Claire Patrick

Claire Patrick Email and Phone Number

Program Manager, Trusted Tester Program, Gemini @ Google
United States
Claire Patrick's Location
United States, United States
Claire Patrick's Contact Details
About Claire Patrick

From Operations at a Startup to Product Champion -- A Passion for Customer-Centric Solutions: My journey in the tech world began in media advertising, where I thrived on the fast-paced environment and the challenge of delivering exceptional results for clients. Leading an ad server migration at a media publishing startup, Industry Dive, ignited my passion for streamlining operations and optimizing processes. Witnessing the impact of these improvements firsthand fueled my desire to delve deeper into the world of product management.Fueled by this newfound passion, I embarked on a transformative journey at Google. As a Product Support Manager and GTM Program Manager, I honed my skills in cross-functional collaboration, stakeholder management, and user-centric design. I spearheaded the development of a machine learning tool for sentiment analysis, empowering Google to gain deeper customer insights and prioritize initiatives that directly improve user experience.But my drive to excel doesn't stop there. I continuously seek opportunities to learn and grow. Recently, I completed a Product Management Certification program, further solidifying my expertise in agile methodologies, user research, and product go-to-market strategies. This experience solidified my passion for building products that not only meet business needs but also create exceptional value for customers.Connecting and Collaborating:I'm a highly motivated and results-oriented individual with a collaborative spirit. I believe in the power of teamwork and fostering an environment where open communication and innovative thinking thrive. I love meeting experts, getting to know about their field and understanding where our combined skills offer the opportunity to drive change. Looking to the Future:I'm actively seeking opportunities to leverage my combined expertise in program and product management to create impactful solutions that drive customer satisfaction and business growth. If you're looking for a passionate and results-oriented product champion, I'd love to connect and discuss how I can contribute to your team's success.

Claire Patrick's Current Company Details
Google

Google

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Program Manager, Trusted Tester Program, Gemini
United States
Website:
goo.gle/3DLEokh
Employees:
315106
Claire Patrick Work Experience Details
  • Google
    Program Manager, Trusted Tester Program, Gemini
    Google
    United States
  • Google
    Gtm Program Manager, Customer Insights
    Google Oct 2019 - Mar 2023
    Greater Denver Area
    - Product Management & Machine Learning: Led a cross-functional team to develop a Machine Learning tool analyzing customer sentiment, usefulness, and category.- Customer Experience & Survey Design: Developed and optimized surveys to collect feedback from 10k+ high-profile Google Ads customers, leading to increased participation and actionable business insights.- Data Analysis & Reporting: Conducted in-depth data analysis to identify trends and opportunities in customer experience, delivering insights to director-level audiences.- Process Improvement & Strategic Initiatives: Drove the adoption of a new key metric (sentiment) and led strategic projects to improve customer satisfaction and operational efficiency.
  • Google
    Product Specialist, Google Search Ads
    Google Aug 2018 - Oct 2019
    Greater Denver Area
    - Technical Support & Problem Solving: Provided technical solutions to large-scale Google Ads customers and collaborated with engineering teams to resolve issues.- Product Prioritization & Decision Making: Served as a decision-maker on a prioritization council, evaluating and championing product feature requests.- Mentorship & Team Leadership: Mentored new team members and led workflow optimization initiatives to improve productivity and save revenue.- Process Improvement & Automation: Contributed to a project that overhauled internal documentation and identified automation opportunities to increase efficiency.
  • Industry Dive
    Ad Operations Manager, Tech Lead
    Industry Dive May 2018 - Aug 2018
    Washington D.C. Metro Area
    - Project Management & Technical Implementation: Led a major project to migrate the company's ad serving platform to Google Ad Manager, coordinating teams and developing documentation.- Client Relationship Management & Sales Enablement: Influenced clients to adopt new products and services, and collaborated with sales and tech teams to align on strategy and optimize performance.- Team Leadership & Mentorship: Mentored and trained new team members, providing guidance on technical skills and best practices.- Data Analysis & Reporting: Provided insights on key operational metrics and client results, driving data-driven decision making.
  • Industry Dive
    Ad Operations Coordinator
    Industry Dive Oct 2015 - Apr 2018
    Washington Dc
    - Client Management & Ad Operations: Managed ad campaigns for 100+ clients, from insertion order to execution, ensuring timely delivery and optimal performance.- Ad Copywriting & Content Creation: Wrote and published ad copy for various advertisers, tailoring content to specific audiences and platforms.- Technical Skills & Platform Proficiency: Implemented ads across multiple platforms (DFP, Adzerk, Sailthru, Unbounce, Dreamweaver, Salesforce, Google Suite), optimizing performance and troubleshooting issues.- Process Improvement & Collaboration: Worked cross-functionally to improve ad tech, reporting, and account management processes, driving efficiency and accuracy.

Claire Patrick Skills

Social Media Microsoft Word Marketing Microsoft Office Powerpoint English Social Media Marketing Facebook Social Networking Microsoft Excel Research Teaching Editing Blogging Mac Os Teamwork Copywriting Indesign Web Content Management Windows Html Web Content Creation Salesforce.com Photoshop

Claire Patrick Education Details

Frequently Asked Questions about Claire Patrick

What company does Claire Patrick work for?

Claire Patrick works for Google

What is Claire Patrick's role at the current company?

Claire Patrick's current role is Program Manager, Trusted Tester Program, Gemini.

What is Claire Patrick's email address?

Claire Patrick's email address is cl****@****gle.com

What schools did Claire Patrick attend?

Claire Patrick attended University Of Mary Washington, Richmond, The American International University In London, University Of Mary Washington, Careerfoundry.

What are some of Claire Patrick's interests?

Claire Patrick has interest in Children, Environment, Poverty Alleviation, Human Rights, Animal Welfare, Arts And Culture, Health.

What skills is Claire Patrick known for?

Claire Patrick has skills like Social Media, Microsoft Word, Marketing, Microsoft Office, Powerpoint, English, Social Media Marketing, Facebook, Social Networking, Microsoft Excel, Research, Teaching.

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