Celeste Bharath Email & Phone Number

Miramar

Currently working as a Lotus Notes consultant providing automation services for Administration processes, Tier 3 technical support for the Lotus Notes client and Lotus Notes application development support.

Managed daily operations, including but not limited to, analysis, testing, troubleshooting, technology integration, fault isolation and technical solutions for the entire organization. Responsible for growth and maintenance of the corporate virtual technology infrastructure domestic and international sites, including 250+ Citrix XenApp servers impacting 3,000+ internal / external end-users and 300+ virtual desktops implemented on VmWare ESX hosts. Prepared and managed a $500K budget… Show more Managed daily operations, including but not limited to, analysis, testing, troubleshooting, technology integration, fault isolation and technical solutions for the entire organization. Responsible for growth and maintenance of the corporate virtual technology infrastructure domestic and international sites, including 250+ Citrix XenApp servers impacting 3,000+ internal / external end-users and 300+ virtual desktops implemented on VmWare ESX hosts. Prepared and managed a $500K budget, evaluated staff and developed a 3-year strategic plan for development of virtual desktop environment within the organization.Conducted semi-annual performance appraisals for three staff members and determined salary increases.Developed strategic direction for a cost-effective implementation of a corporate virtual desktop environment. Identified a potential long-term savings of 25% - 35% compared to maintaining current strategy of deploying physical desktops and laptops to all associates.Engaged members from various technology disciplines and led team to develop list of requirements and tasks that could be resolved with virtual technology.Generated Request for Proposal documentation, submitted proposal to vendors for bids, oversaw proofs-of-concept and selected products for identified needs.Created strategy document outlining best solutions and made targeted presentations to management and various technology teams to introduce new technology elements, their merit and efficacy. Show less

Managed a team of IT professionals in the day-to-day operations and support of mid-size to large complex information technology projects, from inception to deployment for the entire organization. Responsible for the development, growth and maintenance of the corporate software distribution infrastructure at all domestic and international sites, including Novell ZenWorks, Citrix XenApp and Microsoft SCCM servers impacting 17,000 internal end-users and 3,000 external end-users. Prepared and… Show more Managed a team of IT professionals in the day-to-day operations and support of mid-size to large complex information technology projects, from inception to deployment for the entire organization. Responsible for the development, growth and maintenance of the corporate software distribution infrastructure at all domestic and international sites, including Novell ZenWorks, Citrix XenApp and Microsoft SCCM servers impacting 17,000 internal end-users and 3,000 external end-users. Prepared and managed a +$1M budget, hired and evaluated staff and developed 3-year strategic plan for development of software distribution environment within the organization.Conducted professional evaluations for fifteen staff members and determined salary increases.Identified staffing needs, interviewed and hired two (2) employees which facilitated the reassignment of staff responsibilities and increased departmental efficiency.Assessed business growth, worked closely with multi-disciplinary and non technical groups to identify technical support needs and presented technology solutions.Realized process improvements by simplifying the licensing renewal process and making coterminous multiple contracts for given vendors including Citrix and Open Text, resulting in one renewal per year for products used corporate-wide but purchased at different times by multiple Assurant businesses.Identified Citrix licenses purchased by multiple Assurant businesses and created scripts to gather software usage data. Realized cost savings of +$300K by consolidating license upgrades at 35% discount, eliminating the need to purchase +75 new licenses during 2010, and obtaining a 3 year vendor discount for new and existing products. Show less

Accountable for the growth, maintenance and support of the corporate email and faxing infrastructure at all domestic and international sites, including Lotus Notes and RightFax servers.Maintained 99% up-time, 24/7 across multiple domestic and international time-zones of corporate fax solution at seven (7) sites comprising 150 fax channels that processed 100,000+ faxes per month. Upgraded hardware and software version, set up and managed associated printers.Maintained 95% up-time, 24/7… Show more Accountable for the growth, maintenance and support of the corporate email and faxing infrastructure at all domestic and international sites, including Lotus Notes and RightFax servers.Maintained 99% up-time, 24/7 across multiple domestic and international time-zones of corporate fax solution at seven (7) sites comprising 150 fax channels that processed 100,000+ faxes per month. Upgraded hardware and software version, set up and managed associated printers.Maintained 95% up-time, 24/7 across multiple time-zones of corporate messaging solution at twenty (20) international sites comprising over 50 Lotus Notes servers and serving approximately 13,000 users.Reduced the processing time of administrative tasks by over 50% by creating and implementing utilities and scripts to automate Lotus Notes user provisioning and group management tasks. Trained and supported System Security staff in the use of these utilities.Reduced the number of disparate messaging systems from eleven (11) to one (1) eliminating the complexity involved with managing multiple systems. Identified product used for conversion and wrote scripts to automate user and group creation. Implemented the conversion at each of the ten (10) sites with the assistance of between four (4) and ten (10) team members depending on the size of the site. Show less

Performed Tier 3 support including, but not limited to, analysis, testing, troubleshooting, technology integration, fault isolation and technical solutions for corporate desktop applications including Lotus Notes and FaxWorks. Supported the corporate asset management solution.Upgraded 2000 Lotus Notes clients at Miami corporate headquarters to version 5. Created Microsoft Access database to schedule and track upgrades. Wrote scripts to perform upgrade using Computer Associates Asset… Show more Performed Tier 3 support including, but not limited to, analysis, testing, troubleshooting, technology integration, fault isolation and technical solutions for corporate desktop applications including Lotus Notes and FaxWorks. Supported the corporate asset management solution.Upgraded 2000 Lotus Notes clients at Miami corporate headquarters to version 5. Created Microsoft Access database to schedule and track upgrades. Wrote scripts to perform upgrade using Computer Associates Asset Management tool. Show less

Developed portions of the internal contract management system using SmallTalk and Lotus Notes.Reduced time to produce contracts by creating a Lotus Notes database which combined system data with contract template documents to generate immediate and accurate contracts. Reviewed contract templates for variable data, developed a method to merge system data into templates, which generated a completed contract in AmiPro. Developed a Lotus Notes database to store and manage versions of… Show more Developed portions of the internal contract management system using SmallTalk and Lotus Notes.Reduced time to produce contracts by creating a Lotus Notes database which combined system data with contract template documents to generate immediate and accurate contracts. Reviewed contract templates for variable data, developed a method to merge system data into templates, which generated a completed contract in AmiPro. Developed a Lotus Notes database to store and manage versions of completed contracts. Show less

Mse, Software Engineering

Activities and Societies: Volleyball 95-96 Season

Bsc, Computer Science