Celeste H. Email & Phone Number

Columbia, South Carolina, United States

Managing the lease up of Gateway 737, a vertically integrated brand-new full service mixed use (commercial and real estate) development and investment company featuring 940- bed student housing community to include restaurant and retail space in partnership with The University of South Carolina Development Foundation. Leading setup of property administration, staff, and marketing initiatives.Creating and executing all marketing, leasing, and branding initiatives of the new student community

Myrtle Beach, South Carolina, United States

Assisted Realtors and Buyers in vacation rental properties, providing consultations, site visits, and rental projections. Represented clients in buying and selling investment properties. Managed day-to-day operations for owners, increasing managed inventory by 21%.

Columbia,Sc

Managed daily operations of 650 Lincoln, a mixed-use development featuring an 878-bed student housing community, two parking garages, state-of-the-art club house, resort-style pool, and more than 25,000 sq ft of retail and dining options.Managed a team of 12 Community Ambassadors and Maintenance Techs responsible for maintaining property duties and partnerships across two buildings (650 and 700 Lincoln) – under the vision, guidance, and leadership of the 26-member University of South Carolina Development Foundation Board.

Columbia, Sc

Managed a team of 12 Front Desk Associates and Facilities Professionals across two properties (Home2Suites, Fairfield Inn & Suites by Marriott) with responsibility for overseeing all leasing, marketing, sales, and onsite activities for more than 250 guest rooms and two meeting spaces.Boosted sales 40% by attracting 15 new clients (i.e., Lake Murray Country Club, Columbia Travel), increasing revenue $7.5K month-over-month; and booking weekly business and leisure travel exceeding $10.5K (20%) increase.

Columbia, Sc

Managed daily operations and work activities (sourcing, onboarding, performance management) of 20-member team consisting of Leasing, Marketing, Accounting and Cleaning professionals assigned to locations throughout Lexington and Richland Counties of South Carolina.Coordinated and tracked turn-over crew scheduling for more than 850 moves-in and out; maintained month-end reporting of $100K in revenueIncreased internal and external digital footprint of firm with the introduction and implementation of When I Work© scheduling app – increasing payroll accuracies by 90%

Columbia, Sc

Promoted from the Resident Services Manager to direct all business operations and marketing with responsibilities including but not limited to sourcing, onboarding, and managing cross-functional team consisting of 14-member maintenance staff, marketing, finance, and leasing professionals; and mitigating or resolving community complaints, disturbances, and violations amongst residents, families, and staff.Increased new resident contracts 18% and secured current resident retention 40% retention (2011 – 2018) by through innovative marketing and engagement strategies targeting on-campus prospects.Improved operational efficiency through staff engagement activities and reduced General Operating expenses more than $10K YoY.