Celeste Simmons Email & Phone Number

Assistant Retail Branch Manager- *Development and implemented the formulation of operational procedure monitor and assessed workflow. *Supervises all personnel within the teller area, responsible for maintaining quality and progress of work and deciding question of established work method and workflow. *Assigns, directs, coordinates and reviews work. *Responsible as vault teller for all monetary disbursements and monetary deposits into branch totals. * Concentrates on each member and attempts to identify additional needs or problems the member may have by listening for clues in conversations, asking questions, making observations, doing research, and recalling other information that may reveal a need for new services. *Handles necessary file maintenance on accounts to add, change, or delete joint owner, change account numbers etc. *Listen carefully to the member and attempt to identify as many financial needs as possible.*Be creative in finding ways to cross sell products to members. * Assists Branch manager with employee performance reviews for tellers. *Coaches staff to meet branch goals. *Performs other duties as assigned.

Listed skills include Customer Service, Sales, Banking, Leadership, and 1 others.