Celeste Tsai Email & Phone Number

Hong Kong, Hong Kong Sar

 Lead North Asia team by drive annual service revenue USD18m and maintain profitable service margin  Lead Project delivery team by drive overall project delivery Lead Project delivery team include project director and project manager Responsible for overall North Asia P&L and overall revenue forecast Work with partner on overall business, project review and support partner to ensure success project delivery. Member of HK company directorship

Hong Kong

Finastra<- Misys <-Turaz <-Thomas Reuters 2004~ 2020- 2017~2020 Practice Manager, Asia Pacific- 2010 ~ 2012 Head of Operation, North Asia- 2004 ~ 2009 Operation Manager, Taiwan Responsible by driving annual service revenue of USD 10m and maintain a profitable of P&L across Asia North Area Drive team revenue including generate new pipeline, commercial term discussion, close deal and continually service delivery Partnership alliance development Maintain client’s relationship include escalation handling.  Lead consultant and project manager team across Asia Pacific Responsible for Team development planning.

Hong Kong

Taipei City, Taiwan

 Responsible for driving Desktop Deployment by host C level marketing events.  Successful build up Partner by packaging and promote MS office 2003 enterprise solution to support sales generate MS office 2003 revenue. Host variety of marketing event including logistic management, the evet like “Microsoft Taiwan Solution Partner office 2003 solution Show”, “Office system 2003 VIP session”,” Microsoft business value”, “CTO/CIO morning event” …etc. Responsible for Marketing budgeting planning, application and allocation for Taiwan business solution group.  Successfully deploy "Desktop deployment program" by drive sales team along with channel vendor account sales to reach the target of new desktop deployment

Taiwan

 Served as project manager by leading a team of 8 persons include 3rd party. Successfully implement HR&portal for Universal Scientific Industrial Company.  Served as project manager leading a team of 10 persons for SONY Sales Rolling forecast project. Engage in the whole Project period including project cost estimation, control, schedule planning, solution review, scope of work review and project recourse plan. Served as project manager leading a team of 8 persons for Taiwan Cellular Phone Company CTI Call Center Project. Provided HP Super Dome functional Detail Design for both United Micro Semi-Conductor and Yang-Ming Marine Co. by coordinating with System Engineer and Customer Engineer to process file system, hard disk primary path design and planning. Supported sales for pre-selling CTI Call Center project as a project manager and system architecture for over 5 organizations in Taiwan which included System Architect planning and design, Proposal writing, Scope of work writing, Price worksheet planning, and Schedule planning. Provided e-learning solution for China Airlines in pre-sale stage as a project manager role. Presented United Micro Semi-conductor’s (UMC) e-learning solution for case study to demonstrate HP’s professional experience. Shared Knowledge in CTI Call Center solution during kick-off meeting by introducing call center concept, traditional call center V.S. CTI call center, Web call center concept and multi-channel call center concept.