Celeste Alvarez Email & Phone Number

Edinburgh, Scotland, United Kingdom

- Responsible for the seamless onboarding of new partners through technical documentation reviews, API evaluation, and validation, along with internal configuration setup.- Responsible for the onboarding of diverse partners, including Airlines, OTAs, Engines, Hotel, and Car Hire providers, and Data Product clients.- Support Skyscanner's partners by triaging and resolving partner issues of varied complexity, serving as the main technical point of contact between partners and Skyscanner.- Collaborate with commercial, product, and engineering teams to resolve partner issues and continually enhance systems, processes, and our partners experience.

Edinburgh, Scotland, United Kingdom

- Investigated, managed, and resolved data conflicts using diverse tools and resources to maintain high data quality standards.- Analyzed and interpreted raw flight data, presenting key findings to ensure accuracy, reliability, and consistency for Travellers and Partners.- Processed change requests into data systems, ensuring end-to-end resolution of data conflicts.- Collaborated with internal teams to prioritize business and information needs, fostering effective communication throughout stakeholder management.- Identified and iterated improvements to processes, documentation, and data management, while also conducting ad hoc product analysis for internal stakeholders.

Edinburgh, Scotland, United Kingdom

- Optimize sales opportunities by providing friendly and professional customer service.- Perform cashier duties: process sales, returns, and daily cash ups.

Buenos Aires, Argentina

- Processed data from diverse sources into internal systems, ensuring completeness and accuracy.- Gathered and transformed data from multiple sources to create reports for stakeholders.- Analysed fundraising campaigns KPIs to deliver performance reports and improvement recommendations.- Contributed to workflow automation on Salesforce.

Caba, Argentina.

- Mentored a face-to-face fundraising team.- Actively worked on the acquisition of new donors ensuring set targets were met.

Argentina

Conducted Museum Visitor / Audience Research:- Identified and defined the problem.- Planned the research design, sample, and data collection techniques to implement. - Conducted surveys, in-depth interviews, and covert observation.- Processed and analyzed the data.- Formulated conclusions and presented the final report.