Celeste B. Email & Phone Number

United States

• Provides leadership and oversight for the Special Order/Cross banner department.• Collaborate with Internal Partners Including: Credit, Customer First, Product Development, Pricing, Sales, Purchasing• Collaborate with vendors regarding special orders/cross banner• Provides Special Order/Cross banner support such as: Order status, stock check, estimated arrival, troubleshooting delays• Ensures team answers phone calls and emails promptly to internal and external inquiries and… Show more • Provides leadership and oversight for the Special Order/Cross banner department.• Collaborate with Internal Partners Including: Credit, Customer First, Product Development, Pricing, Sales, Purchasing• Collaborate with vendors regarding special orders/cross banner• Provides Special Order/Cross banner support such as: Order status, stock check, estimated arrival, troubleshooting delays• Ensures team answers phone calls and emails promptly to internal and external inquiries and provide best service.• Corresponds via e-mail by responding to internal and external inquiries to quickly resolve issues and provide best service• Assist processing orders as needed, based upon volume of work• Manage and Monitor Special Order/Cross banner Console• Provides and monitors key performance measures for team and provides coaching and feedback to team members• Responsible to hire, train, develop and coach teammates to include disciplinary action steps• Special projects as assigned• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.• Knowledge of transactional processes and systems• Significant attention to detail• Process Improvement Mindset Show less

Everett, Washington, United States

In my over 15 years with Worldpac, the largest wholesale aftermarket automotive parts dealer, I co-managed the Everett warehouse, a staff of over 40 including teammates, temporary workers, and contracted drivers. We produced a high volume, fast-paced environment focused on productivity through practicing excellent time management skills, following protocols in compliance with company policy, city, state, and federal laws. I practice expansive leadership skills, continually refining my skillset.

Redmond, Washington

With Worldpac, the largest wholesale aftermarket automotive parts dealer, I co-managed the Redmond warehouse, a staff of over 50 including teammates, temporary workers, and contracted drivers. We produced a high volume, fast-paced environment focused on productivity through practicing excellent time management skills, following protocols in compliance with company policy, city, state, and federal laws. I practice expansive leadership skills, continually refining my skillset.

Lynnwood, Washington

Deliver automotive parts to shops (customers)Maintain route with designated delivery timesEnsure high quality customer service maintainedPick/Pack orders as necessaryOperate dispatch to maintain release of drivers on timeAssisting will call customersOrder and receiving accuracyOperate cash management, processing payments and returnsCover managerial staff in their absence

Lynnwood, Wa

Deliver automotive parts to shops (customers)Maintain route with designated delivery timesEnsure high quality customer service maintainedPick/Pack orders as necessaryOperate dispatch to maintain release of drivers on timeAssisting will call customersOrder and receiving accuracy

Greater Seattle Area

Everett, Wa

Separate product onto pallets for redistribution to storesOrganize products for deliveryLoad pallet with product compliant with company standardsWrap pallets upon completionVerify quantity received is accurate with shipped amount

Auburn, Wa

Delivery route for pickup/dropoff of bank materialsManage manifest for submission to clientelleEnsure timely delivery of collected materials to destination

Certificate, Operations

Bachelor Of Science - Bs, Business With A Certificate In Operations

Completed Curriculum For Living, Transformational Learning Toward Self Discovery

Associate Of Arts - Aa, Business