Celeste Stephens Email & Phone Number

Mountain View, California, United States

Led HR During Rapid Scaling: Spearheaded the HR team's growth and strategy as Commure expanded from 300 to 2300 employees in under a year, emphasizing scalable practices and systems to support rapid organizational scaling.Own Internal Compensation Strategy: Leading the implementation of Pave to establish clear compensation bands and redesigning the company’s compensation frameworks to ensure market competitiveness and internal equity.Oversee Performance Management Processes: Introduced and integrated new performance management tools via Rippling, enhancing feedback mechanisms and aligning employee performance with Commure's growth goals.Directed Global HR Operations: Managed a diverse team of 15 HR professionals across the US and internationally, aligning global HR practices with local regulations and cultural nuances.Revamped Employee Onboarding and Benefits: Overhauled the onboarding process to enhance early employee engagement and retention and partnered with Fidelity to implement a new 401(k) plan, enhancing financial benefits for all employees.Employee Relations and Legal Challenges: Acted as a key advisor in high-stakes employee relations cases, successfully navigating complex scenarios to mitigate risk and chart a path forward.Developed and Executed HR Initiatives: Led the design and implementation of HR initiatives, including the integration and expansion of Rippling to automate processes and optimize operational efficiency.Collaborated with Business Leaders: Worked closely with business leaders and C-suite to refine HR strategies, ensuring alignment with HR and overall business objectives.

Mountain View, California, United States

Palo Alto, California, United States

Manage the deployment and administration of operational processes for HR programs and projects in the areas of Total Rewards (compensation and benefits), Performance Management, and Employee changesDeliver a collaborative, efficient, responsive, and solutions-focused employee relations experience for all employees across the US and EuropeEnsure compliance with international, federal, state, and local laws and regulations, and manage day-to-day immigration compliance needsOwn the accuracy of Cape's people data and ensure HCM is current, compliant, and integrated with partner systemsLead, manage, coach, develop, and hold accountable a small team of HR PersonnelCollaborate with stakeholders to provide coaching/guidance, process design, and project management for HR programs and initiatives related to compensation, benefits, performance management, and complianceDevelop scalable methodologies and tools to optimize HR operations and streamline core processes related to compensation, performance management, and other areas of the employment life-cycleOversee employee data management processes to ensure data security and consistency with company policies and privacy regulations, and deliver required reporting and filingsTrack and report on key people metrics that support the businessManage day-to-day policy administration needsStay up to date on market trends related to total rewards and other areas of HR

Oakland, California, United States

•Own the design, implementation, optimization, and management of all People processes, workflows, systems and third-party vendor relationships. Automate processes and scale for growth.•Be the internal point person for all appropriate audits and compliance of people processes, forms and systems.•Lead a team of four that is focused on ensuring compliance, operational efficiency, excellent customer service and data reliability while leveraging and optimizing our tools and technology •Oversee and manage day-to-day administration of employee benefit programs such as health, dental, vision, life insurance/AD&D plans; flexible spending plan; voluntary disability plans; and benefits related to local ordinances and government programs.•Manage the administration of the 401k Plan and annual compliance audit.•Proactively identify potential DE&I challenges and partner with leaders as appropriate to design, execute and manage solutions.•Ensures accuracy of payroll processing including. hours calculations, manual check calculations, process adjustments, reimbursement, refunds and void checks.•Provides guidance to team on prevailing laws governing payroll and income taxes, employee benefits, garnishments and other statutory pay and related entitlements•Responsible for the creation and maintenance of process documentation•Support all aspects of the annual renewal and Open Enrollment activities.•Handle sensitive employee relations issues and/or sensitive data issues requiring discretion partnering with legal, management and security as needed.•Ensure that all new hires are effectively onboarded and set up for long-term success.•Manage the Employee Handbook, ensuring that all policies are kept up to date with local and federal regulations•Manage existing HRIS and payroll systems and assess alternative software solutions to ensure the company is utilizing platforms that are optimized to meet the needs of the business and employees•Launch and analyze employee surveys.

Santa Monica, California, United States

Manage members on the processing team throughout daily operations of a legal financing firm ($10M+ in annual funding)Develop and strategize with the CEO and COO on company growth objectives and execution plans.Handle escalated client issues and requests by providing exceptional service and creative problem solving ability. Ensure accuracy of transitions by conducting quality assurance checks daily on financial contracts and transactions. Oversee all general office and facility operations including vendor and contractor relationships.Creative director on two office expansions. Designed the spacial layout, made equipment purchasing decisions and oversaw installation of work and lounge stations. Facilities management to ensure a personnel safety. Utilized property managers and maintenance professionals and assist or evacuate the team during any hazardous situations.Oversee transportation benefit program and manage employee parking permits and pubic transport reimbursement expenses. Full-cycle recruitment including creating job descriptions, sourcing, interviewing and reference checks and offer negotiations.Develop and update HR and recruiting procedures, methods, policies, and guidelinesDirect and monitor benefit packages such as compensation, health insurance, vacation time, PTO, and maternity leave.Set goals for the the team and provide the coaching and training needed to achieve goals.Facilitate performance discussions with staff and managers and maintain up to date personnel files.Ensure the organization is in compliance with California regulations.Act as a liaison between employees and management for all employee relations issues.Budget, plan and host company events for the staff on a quarterly basis and plan the annual holiday soiree.Managed collections and reporting for portfolio of 1000+ plaintiff case advances to negotiate final settlement rates

Greater San Diego Area

-Managed portfolio of 100+ real estate clients in various markets including US, UK, and Canada ($100M+ in revenue)-Monitored and improved data accuracy of commercial real estate inventory (1000+ active sale and lease listings)-Conducted 20+ daily interviews with brokers, developers, investors to obtain real-time property and transaction data -Identified and tracked Key Performance Indicators (KPIs) based on transactional research and published sale comparable reports

Greater San Diego Area

Assisted with facility management of a 13 building high-rise student housing community.Provided reception and office services and was the first point of contact for clients visiting the leasing office.Assisted with mail room management and inventory.Schedule conference rooms and event space within the property and manage reservations.Provided guided tours of the facilities and dorms to prospective students and their families.Created an engaging and inclusive community hosting social and education events for a group of 180+ residents.Conducted facilities walkthrough inspections and was responsible for reporting safety and facility issues to the appropriate personnel. Documented any incidents that occurred while on duty along with a resolution plan.Utilized campus resources such as counseling, student health, campus security, maintenance, and local nonprofits to connect new students to the larger UCSD campus and provide them with resources. Facilitated conflict resolution discussions between students and their peers.

Bachelor'S Degree

Paralegal Certificate (Aba Approved)