AGM - Business Development Unit, General Milling Corporation - Luzon• Business Development • Sales | Account Management • Logistics and Warehouse Operations• Brand End-to-End Operations

• Handled Red Star Fresh Yeast business / operations.• Handled Inhouse and selected special accounts (flour, cornstarch, and bakery products).• Managed sales admin team, who coordinates closely with the finished goods warehouse for logistical details from sales order creation to deliveries. • Managed, led and monitored the performances of sales admin supervisor and staff.• Monitored inbound and outbound operations of third party logistics service provider in coordination with… Show more • Handled Red Star Fresh Yeast business / operations.• Handled Inhouse and selected special accounts (flour, cornstarch, and bakery products).• Managed sales admin team, who coordinates closely with the finished goods warehouse for logistical details from sales order creation to deliveries. • Managed, led and monitored the performances of sales admin supervisor and staff.• Monitored inbound and outbound operations of third party logistics service provider in coordination with the warehouse and distribution coordinator and ensures delivery schedules of customers are met.• Ensured awareness in complying and enforcing the quality service standards to stakeholders.• Monitored direct delivery to customers of containerized shipments both local and imported (flour, cornstarch and bakery products). Show less

Sales Operations:• Key Accounts Manager (Sales, Customer Relation, Logistics and Warehouse Coordination, Order Management, AR Management) exclusive to Kellogg's Philippines (Pringles and Ready To Eat Cereals - Kellogg's Cereals).• Handled sales, expansion and continuity of business across select convenience store accounts (Philippine Seven Corporation, Robinsons Convenience Stores, Inc. and Lawson Philippines, Inc.), E-commerce (LazMart | Lazada E-Services Philippines, Inc. and… Show more Sales Operations:• Key Accounts Manager (Sales, Customer Relation, Logistics and Warehouse Coordination, Order Management, AR Management) exclusive to Kellogg's Philippines (Pringles and Ready To Eat Cereals - Kellogg's Cereals).• Handled sales, expansion and continuity of business across select convenience store accounts (Philippine Seven Corporation, Robinsons Convenience Stores, Inc. and Lawson Philippines, Inc.), E-commerce (LazMart | Lazada E-Services Philippines, Inc. and Shopee) and Grocery retail (Hard Discount Philippines, Inc.). Show less

Under the Logistics and Warehouse Operations:• Took charge of the overall functions, strategies and activities of the Customer Service Department (1 Customer Service Supervisor, 6 Customer Service Specialists and 2 RUD encoders), Sales Data Processing Department (1 Sales Data Processing Supervisor and 12 Sales Data Processing Specialists) and RUD Department (5 RUD checkers / warehousemen).• Managed Third-Party Principals, Sales and Operations support by improving situation in the… Show more Under the Logistics and Warehouse Operations:• Took charge of the overall functions, strategies and activities of the Customer Service Department (1 Customer Service Supervisor, 6 Customer Service Specialists and 2 RUD encoders), Sales Data Processing Department (1 Sales Data Processing Supervisor and 12 Sales Data Processing Specialists) and RUD Department (5 RUD checkers / warehousemen).• Managed Third-Party Principals, Sales and Operations support by improving situation in the department and innovating new assortment of ideas that would meet the internal and external customers’ stipulations.• Structured and strengthened processes to provide utmost service and to satisfy both external and internal customers’ stipulations.• Collaborated with the Third-Party Principals, Sales and Operations correlated to business standing.• Provided in-depth reports / informations correlated to order management and fulfillment.• Returns Management. Show less

Under the Logistics and Warehouse Operations:• Handled the Account Management/ Customer Service team• Collaborated with Sales / Business Unit / Trade Marketing to continuously provide utmost service to clients / principals and customer satisfaction

Under the Logistics and Warehouse Operations:• Co-packing Operations• Project Management• Handled the co-packing operations (product bundling / redressing)• Collaborated with Sales / Business Unit / Trade Marketing in executing product promo bundles / product redressing to attain supplementary profit

Under the Logistics and Warehouse Operations:• Account Management (Key customers of a major client / principal)• Booking Management (In-land and Inter-island shipments)• Order Management• Collaborated with Sales, Logistics and Warehouse Team, Internal Clients, and External Customers to attain substantial level of order fulfillment and customer satisfaction