Celia Daniel Email & Phone Number

St. Louis, MO, US

First Line of Defense Collections

Handles all levels of mortgage servicing inquiries (i.e. payments, escrow analysis, insurance and tax), research and resolve borrower and client complaints, which requires in depth research and provide written explanations of research problems/resolutions, while ensuring borrower satisfaction and collaborates with internal resources to provide solutions to.

O Fallon, Missouri

I find solutions to individuals who have fallen behind on their mortgages.

O Fallon, Missouri

I find solutions to individuals who have fallen behind on their mortgages.

United States

Collections Agent

Greater St. Louis Area

Greater St. Louis Area

• Trained in HEDIS measures conducting oversight and review of abstraction accuracy.
• Review assigned medical records in order to abstract clinical data elements for HEDIS reporting, e.g., results of laboratory tests, to those diagnosed with Chronic Diseases
• Integrate data collected from a variety of electronic and paper sources
• Maintain HIPAA standards and confidentiality of protected health information; report critical incidents immediately
• Gain positive relationships with team members located in other states, in order to communicate and execute abstraction objectives
• Fluent in Microsoft Outlook in order to regularly attend conference calls as necessary to provide information relating to clinical reviews and compliance

Overland, Missouri

Provided support and resources for Residents and Executed Care Plans involving department heads, family members and residents to determine if medical and social goals have been met while in the facility. Responsible for Admissions for all new residents, marketing to hospital and homes for potential clients (residents).