* Responded promptly to all client inquiries and ensure courteous, professional customer experience for each client

NATIONAL FINANCIAL LITERACY PROGRAM - OPERATIONS OFFICER- 2013 - 2018- I enjoyed delivering value to the organization by pinpointing opportunities and allocating resources in ways that seized those opportunities. - My experience in program management and financial literacy served as a strong foundation while I proactively resolved complex on-the-job problems and streamlined the flow of operations. - Passionate about my job. I set up the train-the-trainer programs for final year University students. - With strong grant proposal skills, my department gained acceptance for a major project that gave the small business sector valuable tools for sustainable business growth. - Additionally, I performed the role of Accounting Officer, I prepared the department’s budget, reconciled the budget and guaranteed all necessary processes were followed. RESEARCH TECHNICIAN - 2008 - 2013- Here you will find that I created and implemented financial literacy trainings that benefitted the community. - I am proud to say that I successfully liaised with multiple external agencies to extend the reach of the Financial Literacy Program. - I organized and coordinated train-the-trainer sessions so students could in turn train their peers, community, fellow church members, family and friends. - My overall specialty was ensuring quality, consistency and achievement of organizational goals. ADDITIONAL ROLESExecutive Assistant Administrative Assistant