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Celia D. is listed as Seasoned Application Support Professional at Alogent, a with 171 employees, based in Lilburn, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Celia D..
Celia D. previously worked as Application Support Engineer at Alogent and Senior Quality Assurance Analyst at Amtrust North America. Celia D. holds Mscis, Information Systems from University Of Phoenix.
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IT professional, specializing in leading high-performing and multi-disciplinary teams from product development through successful product launches. Managed multiple projects and priorities in fast-paced environments. Designed, developed, tested, supported and evaluated software applications. I have always enjoyed identifying issues that aren't always apparent on the surface. Therefore, Quality Assurance/Application Support were natural career choices for me. Because I know that it is impossible for software to be 100% bug free, trying to find even the smallest defect is an obsession.
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Norcross, Georgia
• Research and analyze reported issues from customer sites via Salesforce.• Quality assurance is performed prior to deployments to ensure customer issues have been resolved.• Create, modify, and track defect reports.- Collaborate with team to ensure timely support when necessary- Use Jira to communicate with Development.
Alpharetta, Ga
• Managed product throughout the SDLC• Conducted interviews• Trained new QA Analysts.• Mentored QA Analysts• Implemented policies and procedures to streamline testing efforts. • Prioritized and assigned Analyst to various projects. • Evaluated current development and testing processes for improvement and accountability in an Agile Environment.• Created test plans, test cases, and other test related documents to carry out manual testing of new developments of web applications in a Windows environment.• Used Microsoft SQL server to gather test data.• Created periodic requirement reviews to ensure relevance and user expectations.• Created and maintained functional summaries for developers to provide them with one-stop location for all current documentation for each function under design.• Created release notes sent company wide for production releases. Conducted research and acted as liaison with client-users to create test cases for all functionality under development.• Authored all test related documentation.• Web Content testing • Bug/Defect tracking initiated via ServiceNow and SharePoint/VSTS.• Coordinated with systems partners to finalize designs and confirm requirements.• Diagnosed and troubleshooted Windows processing problems and applied solutions. • Served as Product expert, providing technical support of application for entire organization.
Independence
• Tested software to ensure that developed products meet design specifications and were within total quality limits and standards.• Wrote and executed SQL queries.• Communicated with product developers to ensure that programming met specifications
Other employees you can reach at alogent.com. View company contacts for 171 employees →
Sarah Anderson
Colleague at AlogentLas Vegas Metropolitan Area, United States
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Teng Moua
Colleague at AlogentAtlanta Metropolitan Area, United States
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Brian Stonecypher
Colleague at AlogentHenderson, Nevada, United States
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Glenn Spinuzzi
Colleague at AlogentGreater Colorado Springs Area, United States
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Vishal Jain
Colleague at AlogentAtlanta Metropolitan Area, United States
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David Steinfeld
Colleague at AlogentAtlanta, Georgia, United States
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Ray Anthony Carlucci
Colleague at AlogentDover, Delaware, United States
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Dung Lieu
Colleague at AlogentSan Diego, California, United States
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Bindu Mehra
Colleague at AlogentGreater Chicago Area, United States
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Jamar Washington
Colleague at AlogentAtlanta, Georgia, United States
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Quick answers generated from the profile data available on this page.
Celia D. works for Alogent.
Celia D. is listed as Seasoned Application Support Professional at Alogent.
Celia D. is based in Lilburn, Georgia, United States while working with Alogent.
Celia D. has worked for Alogent, Amtrust North America, and Farmers Insurance.
Celia D.'s colleagues at Alogent include Sarah Anderson, Teng Moua, Brian Stonecypher, Glenn Spinuzzi, and Vishal Jain.
You can use AeroLeads to view verified contact signals for Celia D. at Alogent, including work email, phone, and LinkedIn data when available.
Celia D. holds Mscis, Information Systems from University Of Phoenix.
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