Célia Luz Email & Phone Number

Faro District, Portugal

Cambridge, England, United Kingdom

• Generating and maintaining internal and external self-help knowledge bases
• Writing user group mailings which highlight key product features
• Become a Cognidox expert to assist other staff members with their Cognidoxquestions
• Responding to incoming tickets in a timely manner over email and video calls
• Escalating customer tickets to second-line support
• Raise and update tickets within Cognidox’s internal ticket tracker for bugs/issuesidentified by customers

Monchique, Faro, Portugal

Create and Coat Design Decorative Handmade Candles Business Marketing Decision Making Time Management Problem SolvingNegotiationQuality Control AnalysisBusiness EvaluationOperation and Control Production and ProcessingAdministration and ManagementCustomer and Personal Service

Monchique, Faro, Portugal

Customer service, Managing shop, working with software systems, openning and closing shop.

United Kingdom

As a Hobby I have been enjoying to:Manage a social media groupSelect new members Decision makingEdit and Moderate contentMonitoring, filtering, contributing, measuring and guiding the social media presence

Ellon, Scotland, United Kingdom

Manage customers queries remotely using all the means, systems and procedures like Freshdesk, Magento, ReCharge and Cygnia to find the best possible solution for the customers. Manage incoming and outgoing contacts: emails, chat, instant messaging ans social media to ensure full customer satisfaction always.CUSTOMER CARE & METHODS - Active listening to.

Cambridge, United Kingdom

- Fluency in English, Portuguese, Brazilian Portuguese- Knowledge of Spanish - An ability for offering excellent customer service- Ability to adapt and work well under pressure in a fast-paced environment- Ability to take ownership and solve problems- Translating legal documents - Helping dealing with escalated issues - Helping contacting accommodation and.

Cambridge, United Kingdom

Customer Service Executive duties (Portuguese and English speaker), post-sales support.Train and assist hotels on how to use our extranet and the rates & availability systemLiaise with Portuguese, Brazilian, English and American hotels to ensure information is up to dateAssist with guest/ hotel email translations to and from Portuguese/ EnglishJoined the.

Cambridge, United Kingdom

Handle pre and post reservation inquiries by phone, e-mails and fax (Portuguese and English speaker)Handle sales requests by phone and e-mail;Modify, change and/or cancel existing reservations;Outbound calls to hotels/guests to arrangement special requests;Liaison between guest and hotel to resolve complaints;Manage relationships with hotels by providing.

Monchique

- Promotes and publishes real estate through online listings, networking and advertisements- Find out the buyer's requirements - Assist buyer's searching for properties that match their price range and wish list- Match buyer's to suitable properties and organise viewings- Liaise between buyer and Agency

Cambridge, United Kingdom

Create and Coat Design Decorative Handmade Candles Business Marketing Decision Making Time Management Problem SolvingNegotiationQuality Control AnalysisBusiness EvaluationOperation and Control Production and ProcessingAdministration and ManagementCustomer and Personal Service

Swavesey, Cambridge, United Kingdom

Coordinating stockMaintaining recordsWorking with SAP software

Portimão, Portugal

Take Portraits of PeopleTake photos in locations for websitesCeremonies photographerWork with Photoshop softwareRecruit, Train and Manage Staff

Portimao, Portugal

Coordinating appointmentsMaintaining recordsMedical transcription with DictaphoneFront desk receptionistCertified in Moving & Handling, Fire Awareness, Cardiopulmonary Resuscitation (CPR)

Albufeira, Portugal

Manage the shopSell travel toursMake travel arrangements

Cambridge, United Kingdom

Operate and fix issues of 4 different gas pump machines to pump gas into laser lamps Trained new skills for 1 week in Trumpf, Schramberg, Germany

Faro, Portugal

Report newsTake PhotographsPublish photographs

Cambridge, United Kingdom

Perform printing reliability tests with inkjet print heads and various inksControl drop volume velocity and faultfindingWork with Excel, Lotus and FileMaker software

Cambridge, United Kingdom

Set up scenesTake photographs Work with Photoshop SoftwareRecruit, Train and Manage staff

Arts With Honours (B.A. Hons), Photographic & Digital Media

Ba Combined (Hons), Communication Studies And German

Comparable To Btec National Diploma, Information Technology/ Technician