USD CLEARING INTERNAL NETWORK Products: FX offer definition for network entitiesImplementation of the Control Oversight team mandate:- Enhancements on Project Management Portfolio capabilities- Definition of reporting and analysis strategy on first line of defense controls on risks carried by USD activities, this across Business Lines: Global Markets, Global Banking, Retail and Wealth Management (95+ entities located in 90+ countries)Definition and implementation of the Digitalization strategy program for the Control Oversight team:- Current status inventory of systems and data used, and high-level requirements collection- Prioritization based on operational risk and workload- Selection of tools and systems Know You Client (KYC) Certification- Implementation and process improvement of KYC certification committee (onboarding and recertification)- Management of BAU committees – no overdueRegulatory:- Management of vertical audits (internal and regulatory)- Management of transversal regulatory audit (ROCA) at branch levelTRANSFORMATION PROGRAM MANAGEMENTManagement of organizational program: +$10m of savingsNear/Offshoring initiatives:- Strategy definition in line with Business, Compliance, Legal, Tax and HR objectives- Target Operating Model: identification of activities to near/offshore, target location and creation of associated business case- Support to top management (C level)Organization streamlining:- Development of a methodology to rationalize organizations: pyramid re-balancing, span of control adjustment, chain of command consolidation PRESIDENT OF THE US CONTINUOUS IMPROVEMENT COMMUNITY- Charter definition- Launch of the community: identification of ambassadors, trainings, communication to senior management- Communication to gather bottom up process improvement within the company

PROGRAM MANAGER:Software Development Projects and Programs: SDLC - 1099 tax regulatory developments- New clients onboarding: creation and deployment of instances, client facing- Database application project to improve extracts generation from 72+ hours to 36 hours- Batch optimizations project to ensure completion of night batch prior to market opening- Webservices implementation projectsInfrastructure Projects and Programs- DR test execution for BCP- New environments set-up (QA, Pre-prod, Prod)- Business case for the company to choose between Oracle or DB2 - Management of Oracle 1G upgrade for all clients of the company (different architecture types)Company award won: MVP (Most Valuable Person)PRODUCTION SUPPORT MANAGER (BAU)- Software maintenance: bug fixing and Request For Change management- Management: teams sized from 5 to 15 persons - On-site, Offshore and Outsourced- Alignment/coordination of the different stakeholders: Clients, Developers, Business Analysts, Quality Analysts, DataBase Analysts, Network engineers, System administrators, Senior managementCompany award won: Rookie of the year

Managed the implementation of a worldwide service catalog for the AMER Region (U.S.A., Canada and Brazil) - Local point of contact for the region (coordination) - Project planning - Management of the implementation - Project reportingImplemented AMER Major Infrastructure incidents monthly report. - Analysis of customers needs - Implementation of a solution

Worked as an assistant manager on globalized Incident and Problem Management ITIL V3 processes’ implementation within the AMER Region (U.S.A., Canada and Brazil) - Acquired knowledge on ITIL V3 standards, more specifically around service transition and service operation - Performed Gap Analysis, - implementation of target processesImprovement of server build process from 10 to 6 weeks, using Six-Sigma methodology: - Acquired knowledge on Six-Sigma methods applied to project management - Stakeholders management to improve the process

Assigned to 4 missions in the following areas:- Internal audit- French Government public web portal- French Government family allowance fund software- J2EE software for a bankWith different roles in each mission:AUDITOR:- Audit of all projects (10+) against second level of CMMI (Capability Maturity Model Integration) in the Configuration Management and Measure and Analysis practices- issuance and tracking of recommendationsBUSINESS ANALYST:- Requirements gathering- Production of functional and technical specifications- Developers management- Training sessions for end usersQA ANALYST:- Application testing, using Test Director (Quality Center)- Test plan definition- Tests conception- Capacity planning for QA analysts teamDEVELOPER:- J2EE developments- Code release deployment