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Celine Malama Email & Phone Number

Customer Service Officer at Australian Financial Complaints Authority
Location: Australia 6 work roles 4 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Australian Financial Complaints Authority
Role
Customer Service Officer
Location
Australia
Company size
1038 employees

Who is Celine Malama? Overview

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Quick answer

Celine Malama is listed as Customer Service Officer at Australian Financial Complaints Authority, a with 1038 employees, based in Australia. AeroLeads shows a matched LinkedIn profile for Celine Malama.

Celine Malama previously worked as Community Connect Specialist at Remedy Healthcare and Contact and Dispatch Coordinator at Wellington Water. Celine Malama holds Nz Certificate In Business (Administration And Technology) Level 3, Business Administration And Management, General from Open Polytechnic Of New Zealand.

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Australian Financial Complaints Authority

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Profile bio

About Celine Malama

A dependable, motivated individual who strives to continuously develop and grow. At least 5 years experience in Customer Service, where my time has been spent utilising my passion and skills for helping others.

Current workplace

Celine Malama's current company

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Australian Financial Complaints Authority
Australian Financial Complaints Authority
Customer Service Officer
Australia
Website
afca.org.au
Employees
1038
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Company profile
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6 roles

Celine Malama work experience

A career timeline built from the work history available for this profile.

Contact And Dispatch Coordinator

Wellington Water

Managing enquiries from our client councils and customers regarding the three waters - potable water, wastewater and stormwater. This is done via inbound and outbound calls, as well as our Customer Support Inbox.I manage the Customer Support Inbox for the Hub Team at Wellington Water. This involves creating and implementing new processes, documenting these processes and training team members how to assist with the customer queries we receive in the inbox.

Nov 2022 - Dec 2023

Customer Service Representative

Hutt City Council

Assisting internal and external customers over the telephone and email with their enquiries. These enquiries can range from the council bin services, to water service requests and local rates.

May 2022 - Nov 2022

Customer Experience - People Senior

Kiwibank

Lower Hutt, Wellington Region, New Zealand

I assisted my Customer Experience Leader by supporting our team to create great customer experiences. I provided this support by creating a culture of learning, empowerment and collaboration in a cross-functional environment.

Jul 2021 - Feb 2022

Customer Experience Representative

Kiwibank

Lower Hutt, Wellington Region, New Zealand

Managing inbound and outbound customer enquiries. This ranged from general banking services, to investments and helping customers join Kiwibank.

Aug 2019 - Jul 2021
Team & coworkers

Colleagues at Australian Financial Complaints Authority

Other employees you can reach at afca.org.au. View company contacts for 1038 employees →

MT Matthew T. Matthew T. Colleague at Australian Financial Complaints AuthorityMelbourne, Victoria, Australia View → RM Rosanna Mezzatesta Rosanna Mezzatesta Colleague at Australian Financial Complaints AuthorityGreater Sydney Area, Australia View → TG Tim G. Tim G. Colleague at Australian Financial Complaints AuthorityGreater Melbourne Area, Australia View → GE Graham Edhouse Graham Edhouse Colleague at Australian Financial Complaints AuthorityGreater Melbourne Area, Australia View → CL Cassandra L. Cassandra L. Colleague at Australian Financial Complaints AuthorityGreater Melbourne Area, Australia View → CS Clare Slade Clare Slade Colleague at Australian Financial Complaints AuthorityMelbourne, Victoria, Australia View → KH Katrina Hack Katrina Hack Colleague at Australian Financial Complaints AuthoritySydney, New South Wales, Australia View → BP Brigid Parsonson Brigid Parsonson Colleague at Australian Financial Complaints AuthorityMelbourne, Victoria, Australia View → SK Sumit Kumar Dhingra Sumit Kumar Dhingra Colleague at Australian Financial Complaints AuthorityGreater Melbourne Area, Australia View → RS Rishineel S. Rishineel S. Colleague at Australian Financial Complaints AuthorityMelbourne, Victoria, Australia View →
4 education records

Celine Malama education

Nz Certificate In Business (Administration And Technology) Level 3, Business Administration And Management, General

Open Polytechnic Of New Zealand

Introduction to business administration and business technology. This course is helping me develop the skills to provide business.

Ncea Level 2 Certificate In Retail - Customer Service And Sales Support, Customer Service Management

Capital Training Ltd

Ncea Level 2 Certificate In Hospitality, Hospitality Administration/Management

Capital Training Ltd

Certificate In Mental Health First Aid

St John

Trained to recognise and respond to people experiencing mental health concerns.

FAQ

Frequently asked questions about Celine Malama

Quick answers generated from the profile data available on this page.

What company does Celine Malama work for?

Celine Malama works for Australian Financial Complaints Authority.

What is Celine Malama's role at Australian Financial Complaints Authority?

Celine Malama is listed as Customer Service Officer at Australian Financial Complaints Authority.

Where is Celine Malama based?

Celine Malama is based in Australia while working with Australian Financial Complaints Authority.

What companies has Celine Malama worked for?

Celine Malama has worked for Australian Financial Complaints Authority, Remedy Healthcare, Wellington Water, Hutt City Council, and Kiwibank.

Who are Celine Malama's colleagues at Australian Financial Complaints Authority?

Celine Malama's colleagues at Australian Financial Complaints Authority include Matthew T., Rosanna Mezzatesta, Tim G., Graham Edhouse, and Cassandra L..

How can I contact Celine Malama?

You can use AeroLeads to view verified contact signals for Celine Malama at Australian Financial Complaints Authority, including work email, phone, and LinkedIn data when available.

What schools did Celine Malama attend?

Celine Malama holds Nz Certificate In Business (Administration And Technology) Level 3, Business Administration And Management, General from Open Polytechnic Of New Zealand.

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