At Delícias de Portugal, I am responsible for nearly all operations, including marketing, team hours management, and implementing practical solutions to solve problems. I love being hands-on and ensuring everything runs smoothly. I plan and execute space decoration, rearranging products strategically to optimize sales and maximize impact on the customer experience. Additionally, I am responsible for creating and implementing new sandwiches and brunch menus, always focused on boosting sales and providing a unique customer experience.fine gourmet Delicatessen

Concept Transformation: Led the transformation of Lissome from a traditional pizzeria to a high-end dining concept, attracting a more sophisticated clientele and significantly increasing sales.Exclusive Menu Creation: Designed and developed exclusive, sophisticated menus, blending classic flavors with modern twists, using premium ingredients to provide a unique customer experience.Seasonal and Promotional Menus: Created seasonal and promotional menus to keep the offerings fresh, interesting, and innovative, aligned with the high-end concept.Operations Management: Managed the daily operations of the restaurant, ensuring high-quality service delivery and process efficiency.Stock Control and Supplier Negotiation: Managed inventory and negotiated with suppliers to ensure operational efficiency and cost-effectiveness.

Team Management: Supervised a team of servers, ensuring high-quality service and alignment with the restaurant’s excellence standards.Operational Support: Coordinated daily activities and assisted in managing operational processes, always focusing on efficiency and customer experience.Product Promotion and Sales: Collaborated in the development and promotion of seasonal menus, driving sales and highlighting exclusive products.