More than 20 years of professional experience in Project / Program and People Management. I am certified by the Ericsson Leadership Program (CEB/Gartner talent assessment);I have:• Run overall responsibility for Master Project Schedule, Budget, Communication Plan, Quality Assurance, KPI’s, Change Management, Tasks prioritization, Risk Management and Staffing requirements thus covering whole end-to-end Project Management process. I have knowledge on both waterfall and agile project management models;• Participated in Scrum team’s ceremonies, e.g. dailies, planning meeting, retrospective, etc, and supported Scrum Masters in removing the impediments and making process improvements; • Managed a range of dynamic and complex projects covering Software Development of Global and Market (Customization) products, including managing the Maintenance and Customer Support groups;• I have good communication and presentation skills to report status, discuss solutions and removing impediments;• Experienced in working with senior leaders and executives as well reporting to other parts of the organization the schedules, budget information, status of the tasks, deliverables, raising risks and issues and actions to mitigate them. So, keeping them informed about time, accuracy and completeness of my projects.• Managed other project managers and project teams, including third-party vendors (ICT’s) located in Brazil, Europe, Mexico and India;• Worked in a cross-functional (matrix) organization and served as escalation point for project issues to internal and external stakeholders; • Performed resource management, being responsible for team allocation, setting and following-up yearly goals, code of ethics and compliance hiring, dismissing, EHS and collecting/giving feedback;• In addition, regarding resource management, I have been responsible to identify new talent, keeping the motivation, keeping good team work between teams and resolving conflicts; • Run continuous identification of gaps of competence and taking actions to cover these gaps either using training, providing mentors or requesting support to other areas in the organization;• Kept frequent team meetings for alignment and clarifications of projects commitments / expectations, quality issues, monitoring, improvements and organizational issues;• Strong background on a multi-cultural, global and diversity environment;• Been responsible to run “full responsibilities” transfer projects from Germany and Mexico to Brazil;• Won two times best improvement award;