Charles Eidref S. Email & Phone Number

• Currently working as a Systems Analyst at IGM Financial• SAP Business Analyst with over 5 years experience at Canadian Pacific Kansas City Rail, primarily on the HR space working with stakeholders to help transform their business units by identifying areas of improvement, documenting their requirements, working with the IS team to ensure that the solution meets the business needs and spearheading testing of the solution on behalf of the business• Experienced SAP ABAP HR professional with almost a decade of experience, 3 years of which includes Business and Systems Analysis, working for multinational software companies Accenture and IBM, proficient in process improvement, requirements gathering, solution design, development, testing, deployment and maintenance based on client requests and needs• Demonstrates superior skill in system and business analysis which allows to identify client pain-points and process gaps then propose automation solutions or business process improvement that led to client lean savings or increased staff productivity• Possesses delivery and people management skills, cost-estimation and timeline creation, provides detailed documentation and solution walkthroughs and ensures highest quality thru agile development best practices