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Nairobi County, Kenya

Nairobi County, Kenya

Equity Bank Kenya Limited is a financial services provider headquartered in Nairobi, Kenya. It is licensed as a commercial bank by the Central Bank of Kenya, which is the central bank and national banking regulator of Kenya.𝐃𝐮𝐭𝐢𝐞𝐬• Oversee pre and post onboarding risk reviews for merchants, ensuring regulatory compliance and minimizing transaction risks.• Utilize advanced screening tools (World Check Refinitiv, V.M.S.S, M.A.T.C.H) to screen merchants and directors against sanctions lists, ensuring global compliance standards.• Provide expert guidance on PCI DSS compliance, ensuring merchants maintain required certificates and contributing to secure online card acquiring strategies.• Monitor transactions, identify suspicious activities, and employ tools like Visa’s Decision Manager and Mastercard’s TRM for proactive fraud prevention in online card acquiring.• Advise E-commerce on Equity Bank policies, banking regulations, and card schemes standards, supporting subsidiaries to enhance ecommerce/online card acquiring compliance and risk management.𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬• Strengthened the company's Anti-Money Laundering (AML) program, resulting in a 30% reduction in suspicious activity reports and ensuring compliance with international regulations.• Led the overhaul of compliance procedures, resulting in a 25% decrease in compliance-related incidents and a successful audit with zero regulatory findings.• Developed and delivered comprehensive compliance training programs for employees, leading to a 20% increase in staff awareness and a subsequent drop in compliance breaches.• Restructured the vendor due diligence process, resulting in a 15% reduction in compliance risks associated with third-party relationships and ensuring regulatory compliance in vendor engagements.• Deployed advanced fraud detection systems, reducing fraud incidents by 40% and safeguarding company assets, leading to increased trust from clients and partners.

Nairobi

𝐃𝐮𝐭𝐢𝐞𝐬• Conducted customer due diligence for new client onboarding, ensuring compliance with AML/CTF, PATRIOT, and FATCA regulations.• Efficiently opened individual, company, NGO, foreigner, SACCO, and education institution accounts, ensuring regulatory adherence.• Championed secure onboarding on digital channels, resolving issues and disputes on platforms like equitel, EazzyApp, and Equity online.• Managed issuance of debit, credit, and prepaid cards, handling limit amendments and addressing card transaction disputes.• Supportted clients with cash transactions, manage money transfers (EFTs, RTGS, SWIFT), and ensure AML/TF compliance through reporting.𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬• Achieved 95% accuracy in identifying Ultimate Beneficial Owners (UBOs) through rigorous verification using Kenya's Business Registration service.• Ensured 100% compliance with Visa and Mastercard rules through proactive screening using V.M.S.S and M.A.T.C.H.• Raised eCommerce transaction success rate significantly, enhancing it from 75% to an impressive 95% through targeted optimization measures.• Drastically reduced monthly non-compliance cases related to miscoded transactions from 30 to just 3, employing corrective measures and enhanced internal controls.• Improved branch card issuing position within the Nairobi Cluster from 80th to 20th, implementing strategic initiatives and fostering effective collaboration with issuing partners.

Nairobi, Kenya

𝐃𝐮𝐭𝐢𝐞𝐬• Delivered excellent customer service through calls, emails, and social media interactions.• Provided support to subsidiaries, branches, and other departments within Equity Group Holdings Plc.• Prepared reports on customer issues and analyzed data for management, offering insights into customer trends.

Mombasa, Kenya

𝐃𝐮𝐭𝐢𝐞𝐬• Managed staff and schedules, ensuring optimal coverage.• Ensured accuracy in invoices, LPOs, GRNs, and managed daily auditing, stock take sheets, and variance reports.• Analyzed and reported on inventory levels, contributing insights for strategic decision-making.

Certificate, Fintech Risk Management

This course covered • Risk Analysis and Risk Management Process • Business Application Development and Associated risks • Financial.

Certificate, Fintech Security And Regulation (Regtech), Certificate In Fintech Security And Regulation (Regtech)

Activities and Societies: The key topics covered • Introduction to FinTech Security & Regulation • Risk Management & Government Control •.

Certificate, Investments And Securities, Certificate In Financial Services And Investment Analysis

Keys Topics Covered 1. Bond Recommendation 2. Fund Management/Operations 3. Fixed Income Securities Market Structure 4. Equities Analysis.

Bachelor Of Science - Bs, Actuarial Science

Activities and Societies: 1. Jomo Kenyatta University Actuarial Student Association-Keran Campus Chapter 2. Dice Youth Initiative Group 3..