Ceri Jones Email & Phone Number

Lupton, England, United Kingdom

I provide a customer-focused resourcing service to hiring managers, sourcing top talent and building pipelines that align with our growth needs. I manage recruitment campaigns for our schools and homes, from attraction to offer, using tools for direct sourcing and headhunting. I partner with social enterprises to create employment opportunities, support.

Lupton, England, United Kingdom

As part of this role I provided a comprehensive resourcing service to hiring managers, ensuring a customer-focused approach while directly sourcing and headhunting top talent to meet recruitment needs. I managed recruitment campaigns for schools and homes, from attraction through to onboarding, while building and nurturing talent pipelines for current and.

Kirkham, England, United Kingdom

As part of this role, I maintained and updated employee records on the HR system, generated and analysed HR reports to assist with decision-making, and addressed employee relation issues by collaborating with management to resolve conflicts. I coordinated and delivered training programs, including onboarding new hires and providing HR system support. I.

Preston, England, United Kingdom

In this role, I developed and maintained strong relationships with primary schools, understanding their unique staffing needs and building trust as a recruitment partner. I frequently visited clients to establish connections with key decision-makers and collaborated with school leaders to create detailed job descriptions. I managed the entire recruitment.

Preston, England, United Kingdom

Cultivated and maintained strong relationships with key clients, identifying opportunities for account growth and managing contracts. Stayed informed on industry trends and collaborated with internal departments to ensure a seamless and satisfying client experience.

Preston, England, United Kingdom

I developed and maintained strong relationships with key clients, serving as their primary point of contact and addressing their queries and concerns promptly. I conducted regular meetings to understand clients' energy needs and business objectives, providing tailored energy solutions and advising on market trends and efficiency improvements. I identified.

Preston, England, United Kingdom

I managed customer complaints across various channels, ensuring timely investigation and resolution that met both business expectations and customer needs. I consistently delivered service excellence to exceed customer expectations, protect the brand's reputation, and maximize customer retention. I took full responsibility for each customer's end-to-end.

Preston, England, United Kingdom

Led and managed a team providing customer service to business clients. Addressed and resolved complex customer inquiries, monitored performance metrics, conducted training sessions, ensured regulatory compliance, and implemented process improvements to enhance service quality.

Preston, England, United Kingdom

Managed administrative tasks related to business customer tenancy changes, including processing paperwork, updating customer accounts, addressing inquiries, ensuring billing accuracy during transitions, and collaborating with internal departments to streamline and optimize processes.

Master'S Degree, Research Methods And Education, Merit

Dissertation project: Exploring mainstream teachers’ perspectives on teaching students with special educational needs in primary.

Bachelor'S Degree, Education & Professional Studies, 1:1

Awards: Alan Hurst Research Award for the Best Double Dissertation in the School of Education and Sociology (2018) Dissertation project: A.

Gcse'S & A Levels