Working as a Service Engineer for Volvo Bus.

-Responsible for developing, validating and implementing maintenance specifications, release service parts and service information on multiple vehicle platforms.-Represent Aftermarket Engineering with Product Engineering in the global vehicle development process to ensure that designs and specifications are repairable, that service criteria and targets are met and that it is possible to apply best safety practices to repair.-Ensure that changes to salable vehicle programs do not affect… Show more -Responsible for developing, validating and implementing maintenance specifications, release service parts and service information on multiple vehicle platforms.-Represent Aftermarket Engineering with Product Engineering in the global vehicle development process to ensure that designs and specifications are repairable, that service criteria and targets are met and that it is possible to apply best safety practices to repair.-Ensure that changes to salable vehicle programs do not affect the replacement market, avoiding lack of parts or impossibility of repair.-Carry out an advanced assessment of the design in relation to the product's repairability during the first stages of a program, developing together with the development team the best scenario to balance the manufacturing and repairability of the vehicle.-Perform validation of service performance and procedures on vehicles in the development phase and after they are commercially available.-Support creation of owner's manual.Responsible for SharePoint automation for the process of releasing exclusive service part numbers.DMAIC project delivered: As Co-Leader and Coach, we implemented a process improvement reducing the average time for an engineer to respond or forward support to diagnostic tools by 58%.Tools and Methodologies: MS Excel, VBA, Tc Vis Mockup, SharePoint, GM tools Show less

-Responsável por identificar, planejar e implementar projetos-chave para melhorar a qualidade, reduzir custos e aumentar a produtividade, reduzindo desperdício de tempo, retrabalho, etc., resultando em melhoria significativa do negócio e satisfação do cliente.-Fornecer à gerência atualizações do status do projeto, feedback e relatórios apropriados sobre as principais responsabilidades e objetivos.-Avaliar informações de melhoria de processos, incluindo políticas e procedimentos para… Show more -Responsável por identificar, planejar e implementar projetos-chave para melhorar a qualidade, reduzir custos e aumentar a produtividade, reduzindo desperdício de tempo, retrabalho, etc., resultando em melhoria significativa do negócio e satisfação do cliente.-Fornecer à gerência atualizações do status do projeto, feedback e relatórios apropriados sobre as principais responsabilidades e objetivos.-Avaliar informações de melhoria de processos, incluindo políticas e procedimentos para identificar ineficiências e coordenar para determinar um estado futuro que satisfaça os requisitos de negócios.-Implementar nálises de medição e métodos de avaliação apropriados para identificar e documentar com precisão as melhorias do processo.3 projetos DMAIC implementados como Líder e 5 projetos simultaneos como Coach em média, durante esta função. Show less

Coordinate GM South America OpEx Team meetings, including agendas and minutes;Assist the OpEx Team in the preparation of workshops and training;Manage and publish the OpEx Team's metrics and performance indicators;Generate analytical reports including model development through formulas and macros (Excel, Power BI, etc);Assist in the creation of team presentations, including content research;Search and share good practices related to the Business.

Ensuring the food preparation areas are clean and sanitized, utensils washing up done on time by the Kitchen Porter and the place set up for classes. Sorting, storing and distributing ingredients. Supporting the Head Chef setting up the ingredients. Controlling and checking in all delivering. Performing basic cuisine. Performing general basic electrical and plumbing maintenance throughout the building and on equipment.

Acting as leader, planning the services to be performed in the garage daily and weekly, and in direct customer service with cases that demanded need for close following-up due to their position.Performing high complex diagnosis on vehicles, the most time related to the electrical-electronic systems and configuration of software, preparation of descriptive and maintenance reports for analysis of interventions and possible solutions to problems sharing with the automaker, monitoring of… Show more Acting as leader, planning the services to be performed in the garage daily and weekly, and in direct customer service with cases that demanded need for close following-up due to their position.Performing high complex diagnosis on vehicles, the most time related to the electrical-electronic systems and configuration of software, preparation of descriptive and maintenance reports for analysis of interventions and possible solutions to problems sharing with the automaker, monitoring of diagnoses and repairs made by the mechanics, indicating tests, solutions, analyses and probabilities. Evaluation the quality of repairing service through test drive.Responsible for technical and good practices training to the mechanics. Show less

Working with preventive and corrective maintenance on vehicles, involving the exchange of parts and cleaning of components, repairs, brake revision, steering, engine regulation and suspension always following detailed descriptions of intervention and good maintenance practices.

Making simple repairs, washing up parts and other components, in the disassembly and assembly of engines and machines. Performing other ancillary maintenance services and operating simple equipment. Performing maintenance, cleaning and taking care for the workplace, tools and equipment.