Cerissa Godfrey, Sphr Email & Phone Number

Jefferson, GA, US

Washington, District Of Columbia, US

• Manage and oversee the investigation and resolution of employee relations issues for 1,000+ team members in 180+ locations
• Led projects with cross-functional partners relating but not limited to Applicant Tracking System, Talent Assessments & Reviews
• Provide training to increase awareness of policies and equip managers at addressing employee matters at the store level
• Collaborate with Talent Acquisition to formulate the onboarding and offboarding processes
• Provide guidance and coaching to executives, management and supervisors on company policies, employee regulations, and disciplinary and corrective action
• Collaborate with the legal department on a weekly basis to ensure the company stays compliant

Atlanta, Georgia, US

• Manage and oversee the investigation and resolution of employee relations issues for 5,000+ team members in 150+ locations
• Provide training to increase awareness of policies and equip managers at addressing employee matters at the store level
• Provide guidance and coaching to executives, management and supervisors on company policies, employee regulations, and disciplinary and corrective action
• Provide investigatory and administrative support when responding to legal claims, lawsuits and subpoenas for State or Federal agency employment claims, which may be filed against the organization
• Collaborate with other departments in the workplace to create and enhance company policies
• Diagnose and identify pro-active steps to avoid recurring workplace issues

Watkinsville, Georgia, US

Atlanta, Georgia, US

• Develop Local Store Marketing plans for 140 company owned stores
• Assist Regional, District and General Managers through email and call support
• Council District and General Managers on any local store marketing needs
• Develop and execute grand opening marketing plans for new stores
• Enhance and maintain fundraiser program for company owned stores
• Work with vendors to ensure stores have all marketing materials such as national POP

Watkinsville, Georgia, US

Atlanta, GA, US

• Executed marketing strategies for a 4 million dollar store; strategies included: event planning, promotions, networking, social media, and catering
• Planned and executed events for as many as 20 to 5,000 guest
• Increased sales by 10 percent through promotions, catering, and hosting in-store events
• Served as a leader overseeing 10 marketing employees
• Promoted events and promotions to guest and employees via store website, social media, and email
• Corresponded with vendors for events, sponsorships, and raffle prizes

Bachelor Of Business Administration, Business Administration And Management, General

Associate Of Arts (A.A.), Business Administration