Cerys Grail Email & Phone Number

Barry, Gb

Cardiff Bay

Supporting Flame, I work with colleagues and partners to develop learning programmes that inspire young people to develop a career in the arts.

Wales, United Kingdom

Working with organisations to manage and promote projects through creative engagement methods including producing events, video content and educational, fun workshops.If I'm not producing the content or the activities I'm providing insights from their audiences through research consultations, which I follow up with recommendations of creative engagement activities to support the organisations project.

Cardiff, Wales, United Kingdom

Working with the Creative Engagement Team, I organise community engagement events and workshops at the theatre:• Co-ordinating and organising community events to promote activities.• Booking community groups and artists to provide activities, workshops, and entertainment, as well as engaging with communities to attend and participate in the events.• Management of external community databases.• Negotiating terms of contracts, writing letters of agreement, DBS and liability… Show more Working with the Creative Engagement Team, I organise community engagement events and workshops at the theatre:• Co-ordinating and organising community events to promote activities.• Booking community groups and artists to provide activities, workshops, and entertainment, as well as engaging with communities to attend and participate in the events.• Management of external community databases.• Negotiating terms of contracts, writing letters of agreement, DBS and liability information from contractors.• Communicating agendas and the support required to Sherman staff, tech team and volunteers.• Creating and managing additional resources to provide entertainment at the events.• Budget management for people, goods and services.• Compère for performances and hosting panel talks.• Ensuring that all events are accessible and take into consideration any barriers that may hinder attendance and engagement. Show less

Barry, Vale Of Glamorgan

Combining digital expertise and a passion for empowering young people, Bound was established in 2019. Working with NEET (People Not in Education, Employment or Training), Bound create educational resources and facilitate face to face workshops to boost confidence and support individuals to gain employability & life skills. Bound provide digital and interactive learning material to both empower young people to realise their potential, and educate businesses & schools to create working… Show more Combining digital expertise and a passion for empowering young people, Bound was established in 2019. Working with NEET (People Not in Education, Employment or Training), Bound create educational resources and facilitate face to face workshops to boost confidence and support individuals to gain employability & life skills. Bound provide digital and interactive learning material to both empower young people to realise their potential, and educate businesses & schools to create working environments with our future leaders in mind.Bound's educational products include training packages for face to face, online webinars, video learning and digital workbooks. Our educational topics combine what matters to employers and educators today, along with engaging content that matches the behaviours, values and characteristics of Gen-Z.Key projects funded and managed.• Kickstart Employment Programme for 16 – 24 year olds, with Carmarthenshire County Council.• Independent Living Skills as part of Jobs Growth Wales + for 16 – 18 year olds in partnership with ACT Training.• Training Flats Project, supporting independent living for 16 – 25 year olds in partnership with Carmarthenshire Youth Team.• Project Blodau Active Inclusion Programme to support employability and confidence for anybody that identifies as a woman over 25, with WCVA and ESF.• The Nest – Creating and managing a digital inclusion centre for the rural community of Heol-Y-Cyw, with Bridgend County Council. Show less

Cardiff, Wales, United Kingdom

Leading the design and delivery of online learning, transforming an eLearning and classroom based curriculum of regulatory training, to a blended programme that is inclusive of accessibility needs, and supports career, personal and wellbeing development.As a digital lead, I am managing the the digital skills internal audit, identifying colleagues’ fears and concerns of using digital technology, and their current digital skillset based against the Five Essential Digital Skills.

Cardiff, United Kingdom

Careercake offers organisations, who are passionate about development and powering their talent, content that gives their people the confidence to take on and rise to the challenges they may face in their career.Building and maintaining relationships with clients, I work closely with L&D and Early Careers clients to increase employee engagement, by designing engagement strategies to support the integration of Careercake's content within their blended learning strategy, ensuring their… Show more Careercake offers organisations, who are passionate about development and powering their talent, content that gives their people the confidence to take on and rise to the challenges they may face in their career.Building and maintaining relationships with clients, I work closely with L&D and Early Careers clients to increase employee engagement, by designing engagement strategies to support the integration of Careercake's content within their blended learning strategy, ensuring their early careers talent feel nurtured and ready to thrive in their organisation. Show less

Swansea, Swansea, United Kingdom

Discovery. With Three focuses on changing the way people interact with technology by providing a unique and engaging environment which supports individuals and groups to develop their digital skills, enabling them to feel more confident, empowered and less isolated. We work with schools, community groups, social enterprises, charities and small businesses as well as offering sessions for the general public.My job is to design and deliver digital sessions that encourage the delegates to… Show more Discovery. With Three focuses on changing the way people interact with technology by providing a unique and engaging environment which supports individuals and groups to develop their digital skills, enabling them to feel more confident, empowered and less isolated. We work with schools, community groups, social enterprises, charities and small businesses as well as offering sessions for the general public.My job is to design and deliver digital sessions that encourage the delegates to explore, learn and enjoy mobile technology and all that comes with it. The sessions are always done in partnership with the groups to support their desired learning outcomes and are completely inclusive of any learning or accessibility needs.As well as designing and facilitating these personalised learning sessions, I find and nurture the stakeholder relationships to continuously grow our business and our brand reputation.My role also allows me to influence internally working with the entire retail estate helping shape the customer experience in all of our stores nationwide. I am a consultant to stores across our retail estate that takes the Discovery ethos to customers on a 1-2-1 basis. Through training days and ongoing coaching, my job here is to develop colleagues skill set to take their customer experience to the next level, supporting Three's goal to become Best Loved Brand by 2021.My role has expanded vastly over the years and you can now find me on YouTube bringing Discovery to life online (link below). Show less

Newport, Newport, United Kingdom

As Store Manager, it was my duty to motivate and inspire my team to provide outstanding customer experience, supporting Three’s goal to become Best Loved Brand by 2021 and remain responsible for the store operationally, commercially and financially.Responsibilities:• Recruit, coach and develop high performing teams • Performance management and recognition• Stock and cash management• Sales Floor management• Manage P&L and deliver a profitable commercial… Show more As Store Manager, it was my duty to motivate and inspire my team to provide outstanding customer experience, supporting Three’s goal to become Best Loved Brand by 2021 and remain responsible for the store operationally, commercially and financially.Responsibilities:• Recruit, coach and develop high performing teams • Performance management and recognition• Stock and cash management• Sales Floor management• Manage P&L and deliver a profitable commercial performance• Accountable for operational best practice, standards and compliance Show less

Cardiff, Cardiff, United Kingdom

Merthyr Tydfil

I worked as a part time sales associate after leaving university. After 30 days I was promoted to full time and two months later to Assistant Manager.As part of a brand new store opening, I enjoyed building rapport with the local community and that customer experience was at the heart of everything we did at Three.

Cardiff, United Kingdom

11.5 hour position held during university.

Ebbw Vale

Weekend shift manager promoted from customer assistant working in an outlet store. Responsible for KPI target allocation, merchandising and cash management. Position held whilst in college.

Newport, United Kingdom

This was my first work experience. I worked in the food hall in 2006 and the ladieswear department in 2007.

Bachelor'S Degree, Media Communications, 2:1

Activities and Societies: Winner of Journalism Student Award for 2010/2011. Studying the relationship between media and audiences.

Education record