Dynamic Training Manager with over 9 years of experience in leading and developing high-performing teams within BPO companies. Demonstrates exceptional leadership skills and a profound ability to enhance team performance and improve quality outcomes. Adept at identifying and capitalizing on growth opportunities to advance professional expertise. Also experienced as a social media content creator, entrepreneur, and project manager.
Tipalti
View- Website:
- tipalti.com
- Employees:
- 1340
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Enablement And Training ManagerTipaltiAntioquia, Colombia
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Training And Development SpecialistRedvalley Mar 2024 - PresentMedellín, Antioquia, Colombia -
Content CreatorCesar The Teacher Feb 2021 - PresentContent creator for my own channel on social media, created to facilitate English learning to the public on top that I show recommendation regarding food, places, and other type of content useful to contextualize language
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Trainer/Training Facilitator24-7 Intouch Nov 2020 - Sep 2023Bogota, D.C., Capital District, Colombia-New hire and up training proficiency-certified new trainers in the team-lead coaching sessions, implement improvements plans and follow them up-creation of training material to be added and used by every trainer in classes-Leader working closely with operations and quality to enforce and improve processes-Coordination with HR in the selection of applicants for the campaign, in charge of interviews -proficient in Absorb, Moodle, LMS, Google suite and Canva -
Customer Service RepresentativeConcentrix Feb 2019 - Oct 2020Bogota, D.C., Capital District, Colombia -
English Second Language TeacherUniversidad La Gran Colombia Feb 2018 - Nov 2018 -
English TeacherAmerican School Way Jun 2017 - Jul 2018Bogota, D.C., Capital District, Colombia-Designed and deliver English classes for all levels (A1-C1)-leader of content creation for immersion sessions-Coordination of conversational clubs on site, virtual and specific contexts (museums, restaurants, cafes, etc..)-In charge of developing and improving students with difficulties
Cesar Muñoz Education Details
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Project Management -
Pedagogy And University Teaching
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Education
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Sena - Teleaccion - BproGestiona Administrativa:Mejorando La Experiencia Del Cliente En La Industria Bpo -
Business Administration And Management, General
Frequently Asked Questions about Cesar Muñoz
What company does Cesar Muñoz work for?
Cesar Muñoz works for Tipalti
What is Cesar Muñoz's role at the current company?
Cesar Muñoz's current role is Enablement and Training Manager.
What schools did Cesar Muñoz attend?
Cesar Muñoz attended Instituto Europeo De Posgrado - Iep, Universidad La Gran Colombia, Universidad La Gran Colombia, Sena - Teleaccion - Bpro, Instituto Europeo De Posgrado - Iep.
Who are Cesar Muñoz's colleagues?
Cesar Muñoz's colleagues are Abdul Rehman, Amiel Refaeli, Justine A., Dan Mamet, Carlos Rivera, Cams, Adam Richardson, Nino Jakhveladze.
Not the Cesar Muñoz you were looking for?
-
Cesar Muñoz
Senior Contracts Manager | Commercial Law | Private Law | Legal Advice | Project Management | Strategic Negotiation | Energy Transition | Legal Operations | Oil & Gas | Technology | Compliance | Legal CounselBogotá -
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Cesar Munoz
Passionate And Innovative Java Developer. Working With Mongodb And Sqlserver, Docker, Azure, Javascript. Learning New Things EverydayMedellín -
Cesar Muñoz
Mechanical Engineer Student From Universidad Del Norte In Colombia |Student Director Of Logistics And Deputy Student Director Of Hr.Barranquilla
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