Delivered strong financial results and an exceptional customer experience by effectively managing all aspects of store operations, community engagement, hiring and talent development. Responsible of the most profitable store on the Colorado region.-Completed store operational requirements by scheduling and assigning employees; following up on work results.-Maintained store staff by recruiting, selecting, coaching, counseling, and disciplining employees; planning, monitoring, and… Show more Delivered strong financial results and an exceptional customer experience by effectively managing all aspects of store operations, community engagement, hiring and talent development. Responsible of the most profitable store on the Colorado region.-Completed store operational requirements by scheduling and assigning employees; following up on work results.-Maintained store staff by recruiting, selecting, coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.-Achieved financial objectives by preparing an weekly budget; scheduling expenditures; analyzing variances; initiating corrective actions.-Ensured availability of merchandise and services by maintaining inventories.-Identified proper application of sales promotion; authorizing clearance sales; studying trends.-Analyzed operating and financial statements for profitability ratios.-Secured merchandise by implementing security systems and control measures.-Maintained the stability and reputation of the store by complying with legal requirements.-Maintained operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.-Contributed to team effort by accomplishing related results as needed.Key Achievements:-Implemented add-on sales techniques resulting in an increase of the average purchase by 15%, and contribute to an 12% increase in store revenue in the first year.-Recognized as top sales performer for the territory in key metrics. Show less

Exceptional mentor and coach with innate leadership abilities to recruit built and retain top performance customer service sales team. Customer service toward accomplish and successfully increase sales results. Consistently developed in customer service, knowledge of electronics product and store operations, continually exceeding team and individual goals. Responsible for inventory and updates of floor plan according to corporation projects and strategies. Capable to lead a dynamic sales team… Show more Exceptional mentor and coach with innate leadership abilities to recruit built and retain top performance customer service sales team. Customer service toward accomplish and successfully increase sales results. Consistently developed in customer service, knowledge of electronics product and store operations, continually exceeding team and individual goals. Responsible for inventory and updates of floor plan according to corporation projects and strategies. Capable to lead a dynamic sales team and manage the day to day operation of the business.Key Achievements:-Developed the most successful team in the Denver area, offering guests cutting-edge solutions in a friendly, confident and knowledgeable manner.-Continuously improved sales and revenues of the store through strict Profit & Lost control.-Archived continuous improvement in sales and revenue results. Show less

Developed, implemented, and administered workplace safety and environmental protection programs for Central American and Dominican Republic (CA/DR) distribution operations. Guided risk reduction and safety strategy policy development supporting over 1.3 million labor hours and 16 million miles driven annually. Conducted safety audits and led incident investigations. Prepared and presented periodic performance reports and recommendations for improvement to executive leadership. Key… Show more Developed, implemented, and administered workplace safety and environmental protection programs for Central American and Dominican Republic (CA/DR) distribution operations. Guided risk reduction and safety strategy policy development supporting over 1.3 million labor hours and 16 million miles driven annually. Conducted safety audits and led incident investigations. Prepared and presented periodic performance reports and recommendations for improvement to executive leadership. Key Achievements:-Served as in-house subject matter authority and trainer for Confined Spaces, Working on Heights, Hot Works, Defensive Driving, Emergency Response, and Safety Awareness for Newcomers.-Reduced driver’s incidents through continuing reinforcement of accident prevention procedures. Initiated Weekly Safety Poster and the HSEE Newsletter programs supporting a culture of safety.-Planned departmental activities supporting HSSE goals. Facilitated Safety Week, Commercial Driver Skills Competition, A Day with a Commercial Driver, and Driver Baseball Day.-Oversaw safety support for executives, VIPs, and guests.-Tracked Remedial Action Plans as baselines for continuing process improvement.-Hosted Safety Item of the Month Staff Meetings and Monthly Toolbox as part of continuing skills development training. -Earned Distribution Executive VP Award for seven years without a fatality in road transport and depot operations.-Received Distribution General Manager Award for successfully reducing road transport accidents below target rates.-Awarded Supply & Distribution VP Award for implementation of regional training programs. Show less

Created sales strategies and managed product launches for industrial lubricant product lines. Fostered relationships with major account clients. Assessed pipeline successes and analyze sales force performance against goals. Analyzed KPIs to forecast shortfalls and executed remediation strategies.Key Achievements:-Identified, qualified, negotiated and increased customer portfolio in the industrial sector.-Created a strong sales force around the region with an specific customer… Show more Created sales strategies and managed product launches for industrial lubricant product lines. Fostered relationships with major account clients. Assessed pipeline successes and analyze sales force performance against goals. Analyzed KPIs to forecast shortfalls and executed remediation strategies.Key Achievements:-Identified, qualified, negotiated and increased customer portfolio in the industrial sector.-Created a strong sales force around the region with an specific customer pipeline to follow up.-Coordinated the sales forecast of the region, in order to have the products available for customers. Show less

Managed 16 sales staff members engaged in lubricant sales for Conoco’s Industrial and Road Transport customers. Prospect for opportunities to expand product sales and improve relationships with customers. Coach, mentor, and train sales staff. As a experienced manager was on charge of the commercial and technical responsibilities of the businessKey Achievements:-Expanded market share 28% by training staff in responsiveness to client needs and negotiations.-Set pricing strategies to… Show more Managed 16 sales staff members engaged in lubricant sales for Conoco’s Industrial and Road Transport customers. Prospect for opportunities to expand product sales and improve relationships with customers. Coach, mentor, and train sales staff. As a experienced manager was on charge of the commercial and technical responsibilities of the businessKey Achievements:-Expanded market share 28% by training staff in responsiveness to client needs and negotiations.-Set pricing strategies to maximize profitability, and reduced the customers debt by 22%.-Introduced commission sales program that improved team productivity and morale.-Developed a motivated sector oriented (Automotive, Industrial, and Construction) sales force. -Able to deal with new lubricants and battery manufacturers, and introduce new products to the portfolio. Show less

Provided client-centric product and technical support to customers and sales force to identify proper products, equipment applications, troubleshooting and problem solving advices. Responsible of the regional lubricant technical advice utilizing the SLICK tool. Trained staff and customers in fuel and lubricant properties and proper selection. Managed oil analysis results interpretations; Coordinated and collaborated with the global sector manager, key account managers, regional technical… Show more Provided client-centric product and technical support to customers and sales force to identify proper products, equipment applications, troubleshooting and problem solving advices. Responsible of the regional lubricant technical advice utilizing the SLICK tool. Trained staff and customers in fuel and lubricant properties and proper selection. Managed oil analysis results interpretations; Coordinated and collaborated with the global sector manager, key account managers, regional technical teams, and customers. Managed portfolio harmonization process and coordinated launches activities for product introductions. Partnered with international OEMs to identify root cause of failures of Power Generation engines, with a 100% customer satisfaction of technical support provided. Supported the international develop of product approvals in the metallurgic sector (emulsions).Key Achievements:-Translated and developed all the technical specifications and material safety data sheets (MSDS) of the products available on the local portfolio.-Created an easy to understand Lubricants Portfolio Handbook Manual for sales force and industrial sector.-Developed and delivered lubrication plans for multiples customers on the industry sector (Food, Mining, Sugar Mill, and Metallurgic). Show less

Represented core lubricant product lines as primary account manager to clients. Built and grew close relationships. Liaised with finance, purchasing, and production to remove obstacles. Tracked sales performance and identified variances.Key Achievements:-Provided consistently excellent service to customer resulting in 17% market share expansion.-Established a reputation with clients and internal staff for exceptional product knowledge.