• Drafting, editing, proof reading document as well as compliance checks for documents that have requirements.• Compile materials for reports and/or presentations.• Generate reports in Word, Excel, and Power Point.• Set up appointments and manage executive calendars.• Researching and drafting memorandums that will steer department and corporate policies.• Assisting with developing and implementing work solutions, strategy solutioning, and assisting in compliance in various areas of the company.• Participating in proposal development activities, on occasion, in roles of proposalwriter/coordinator, formatting, and text layout.• Proven competencies in software applications and programs, particularly Microsoft Office,including Excel, Word, Power Point, and Outlook.

• Engaging clients by managing lobby traffic, checking clients into waiting queue, and scheduling/canceling client meetings• Assisting clients with everyday transactions such as deposits, withdrawals payments, reordering a debit card, setting up a direct deposit or updating their address.• Educating clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs.• Building relationships with clients by sharing product knowledge and solutions and introducing them to licensed bankers.• Assisting clients and branch team by helping with new account openings when needed• Performing branch operations which include managing cash devices such as cash vault and ATM-machines.

• Responsible for communicating with constituents within Virginia's 10th district seeking assistance and/or inquiries from the office• Managing case files and assigning them to the designated staff member; developing and drafting policy memos, researchingand completing projects under the supervision of the office's district director.• Assisted and researched topics for the Representative's VA-10 High School Leadership Program.• Created voting resources for the office as well as constituents to utilize in the 2022 Elections.

• Conducts professional and attentive customer service and helps other associates in need.• Facilitates training of new associates within the department.• Cooperates with associates from various departments, ensuring orderly overall dispatching process. • Retrieves, inspects, and prepares merchandise before loading onto delivery trucks for accurate deliveries.• Achieved daily performance metric consistently by prioritizing tasks and keeping a fast-pace work.

• Collaborated with sales representatives to complete quotations requests in a timely manner.• Provided service in English and Spanish, increasing the number of projects earned and establishing wider customer relations in a predominantly Spanish-speaking field.• Answered customers' inquiries and estimated fair pricing for customers to ensure sales conversion.• Corresponded with material specialists to identify the best pricing for materials.• Supported other quoting coordinators during increased workload.• Assisted customers in setting up projects in residential, commercial, and federal sectors.

• Achieved sales goals by recommending products to clients and employing sales and persuasion skills.• Greeted customers with positive attitude and tended to their needs to cultivate a welcoming atmosphere and improve customer relations.• Monitored the status of purchase orders. • Organized training for new clerks.

• Supported waiters in preparing and delivering food timely to maintain customers’ satisfaction.• Employed critical thinking and time management skills in a fast-paced environment.• Monitored the guest area and swiftly responded to guests’ needs, ensuring pleasant dining experience.

• Assisted customers with their purchasing needs, responded to complaints and other inquiries.• Organized and maintained the display of food products.• Processed transaction on the cash register with accuracy and integrity.