Cesar A. Gomez Email & Phone Number

Morrisville, NC, US

• As a member of the global AI Engineering team, contributed to the development and deployment of Extreme AI Expert, a generative AI solution for streamlining the network management process.
• Collected and processed operational data to enrich a conversational agent with network devices’ analytics.
• Built and maintained a catalog of data sources to leverage documentation and network data for proactive decision-making by IT teams using Extreme’s solutions.

• Designed cloud-based solutions powered by an open-source Large Language Model (LLM) to semantically retrieve information from private data, avoiding sending proprietary information to external APIs.
• Evaluated and applied state-of-the-art libraries such as LangChain and LLamaIndex as well as fine-tuning techniques.
• Implemented vector databases to store embeddings and improve the performance of the LLM-powered applications.

Miami Beach, Florida, US

• Contributed to the successful design, development, test, and deployment of ML-powered models for the damage prevention programs of 30+ utilities across North America.
• Led the engineering aspects of the Threat Model Delivery squad, accomplishing 100% the goals set for the team.
• Performed analysis, visualization, and transformation of client data using Big Data tools.
• Created accessible dashboards for the internal stakeholders to allow them monitor the quality of the data and the performance of the models in production.

London, ON, CA

• Planned and executed a four-year agenda for R&D, contributing to technical communities with refereed publications and open-source code for network engineering solutions powered by ML algorithms.
• Proposed data-driven methods for the improvement of standardized computer protocols to boost the performance and capabilities of real-world systems.
• Appointed as a Teaching Assistant for upper-level courses such as Cloud Computing and Data Management and Applications. Nominated for the Teaching Assistant Award, for the terms Fall 2017 and Winter 2019.

Bogotá, CO

• As a lecturer in the Telecommunications Engineering program, taught undergrad courses including Data Networking I, Data Networking II, Cloud Computing, and Linux Fundamentals. Received the School of Engineering.
• As the IEEE Student Branch Counsellor, assisted the student leaders in creating the student branch. Mentored and guided the branch members on their activities' planning and execution.
• As the Cisco Networking Academy Main Contact, reactivated the academy after two years of inactivity. Coordinated the offer and enrollment of the NetAcad courses for undergrad students.

• Managed a team of four contributors to provide consulting services on Information and Communication Technologies to 50+ small and medium enterprises.
• Investigated clients’ needs and proposed customized solutions, resulting in significant infrastructure and operational cost reduction through the integration of cloud and Internet-based technologies.
• Defined the strategies for effective presentations and clear technical documentation for clients with several levels of knowledge.

Bogota, CO

• Produced documentation with a detailed benchmark of Open Data and Cloud Computing technologies for the Digital Government plan in Colombia.
• Surveyed technical solutions proposed by national and international vendors.
• Presented frequent executive reports to managers summarizing the outcomes of the research project.

• Executed company’s strategies for its transition from offering paper-based publishing products to technology-based educational solutions.
• Developed relationships with the company’s clients, including the decision makers at the most prestigious universities in the country.
• Proposed a business plan based on academic goals that fit the needs of the prospective clients pursuing the national accreditation of their programs.

Focused on master's thesis

CA

• Improved the methodology and tool for risk mitigation when responding RFPs, used by the pre-sales team for the wireless solutions to be offered to major telco carriers in 10+ countries of the Caribbean and Latin.
• Provisioned and configured network elements, such as soft switches and media gateways, for the first IP Centrex solution in the country at one of the largest telecom companies in Colombia.
• Conducted test protocols to evaluate the networks’ availability and reliability. Monitored network performance with clients to guarantee 100% of their satisfaction on the implemented solution.

Shenzhen, CN

• Monitored and maintained installed equipment of GSM solutions at customers premises.
• Troubleshot network devices issues achieving their resolution or escalating them to the corresponding area.
• Upgraded hardware and software when necessary. Received technical inquires directly from customers and built good relationships with them.

Munich, DE

• Analyzed and estimated the voice traffic data on GSM networks applying mathematical models and simulators.
• Comprehended the technical requirements and proposed the appropriate number of equipment units based on the calculated capacity of the solution to be deployed.
• Got an internship position initially for a four-month period, which was extended to eight months thanks to the accomplishments.

Doctor Of Philosophy - Phd, Electrical And Computer Engineering

Master Of Engineering Science - Mesc, Telecommunications Engineering

Bachelor Of Engineering - Be, Electrical And Electronics Engineering