Cesar Ayala-Perez Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

Fort Lauderdale, Florida, United States

• Investigate recurring customer complaints, determining source of non-conformance incidences, and recommending solutions.• Assist with quality control audits.• Inspect, verify, and document quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards for compliance.• Record defects/scrap and coordinate issue resolution with development team and functional leads.• Liaise between production and quality assurance… Show more • Investigate recurring customer complaints, determining source of non-conformance incidences, and recommending solutions.• Assist with quality control audits.• Inspect, verify, and document quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards for compliance.• Record defects/scrap and coordinate issue resolution with development team and functional leads.• Liaise between production and quality assurance departments to streamline processes and increase daily productivity.• Work with uniPoint software to manage all internal quality managements events including non-conformances, documents control, inspection records, training records, etc. Show less

Miramar, Florida, United States

• Developed and maintained quality assurance procedure documentation.• Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.• Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.• Gathered requirements for ongoing projects and organized details for management use.• Tracked project… Show more • Developed and maintained quality assurance procedure documentation.• Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.• Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.• Gathered requirements for ongoing projects and organized details for management use.• Tracked project performance to analyze successful completion of short- and long-term goals.• Supported project managers in managing schedules and milestones.• Worked with RedZone software to enhance our productivity, compliance, and reliability. Show less

Miami Beach, Florida, United States

• Designed, developed and implemented software applications for website based on analyzed requirements and understanding of industry technical standards.• Participated in requirements gathering and design development meetings.• Administered and created projects through JIRA.• Worked closely with the Software Engineering team to oversee and manage change control over complex codebase managing updates and enhancements.• Created and managed security schemes, permission schemes and… Show more • Designed, developed and implemented software applications for website based on analyzed requirements and understanding of industry technical standards.• Participated in requirements gathering and design development meetings.• Administered and created projects through JIRA.• Worked closely with the Software Engineering team to oversee and manage change control over complex codebase managing updates and enhancements.• Created and managed security schemes, permission schemes and configurations.• Scheduled production timelines and project milestones to foster quality and client satisfaction.• Liaised between clients and management to provide updated status reports.• Interacted with software application developers and customer service teams to clarify design specifications, test requirements, and address defect resolutions. Show less

Bachelor'S Degree, International Business, Alumnus

Associate Of Arts - Aa