Technical Support Manager
Current
Jun 2024 - Present
AeroLeads people directory · profile
César Delgado Email & Phone Number
Technical Support Manager at Splunk // Financial and Personal Coach, Leader and Trainer
at
Splunk
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Technical Support Manager at Splunk // Financial and Personal Coach, Leader and Trainer
Location
San Jose, Costa Rica, Costa Rica
Company size
Who is César Delgado? Overview
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Quick answer
César Delgado is listed as Technical Support Manager at Splunk // Financial and Personal Coach, Leader and Trainer at Splunk, a company with 6681 employees, based in San Jose, Costa Rica, Costa Rica. AeroLeads shows a matched LinkedIn profile for César Delgado.
César Delgado previously worked as Technical Support Manager at Splunk and Manager 2, Technical Support at Dell Technologies. César Delgado holds Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations, Bachelor from Universidad Internacional De Las Américas.
Company email context
Email format at Splunk
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Splunk
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Profile bio
About César Delgado
There is one primary reason why I chose to be a coach and manager and it is because you can impact people's lives while doing what you love. (This is my secret)I firmly believe in people's potential and intentionally help others I work with, to improve and grow in their areas of strength. There is no better feeling than having an opportunity to add value to them and see them succeed.I have managed new and seasoned teams in different countries and have learned to work in a cross-cultural environment. Every new place and every new group is also a new possible great lesson to learn.Every day I look for opportunities to value and add value to others. Could be through financial and/or life coaching, or through creating a growth environment in my team.Some of my strengths: People development, training, leadership, financial and life coaching, and communication.
Listed skills include Leadership, Management, Training, Goal Oriented, and 29 others.
Current workplace
César Delgado's current company
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Splunk
13 roles
César Delgado work experience
A career timeline built from the work history available for this profile.
Manager 2, Technical Support
Mar 2022 - May 2024
Customer Support Leader
Jul 2018 - Feb 2022
Sw Support Team Manager
Ramping up a new operation and managing two support teams on the Networking and OS User Experience areas. Main responsibilities:- Managing two teams (total of 28 people) through team leaders, - Ramp up of new operation.- People management & development- Operational metrics achievement- Business Analysis- Direct contact with customers and other stakeholders.
Jul 2017 - Jul 2018
Software Support Manager
Managing three Software Support products/teams at a regional level.Responsible for the delivery of support to Enterprise Customers from the Americas Region, ensuring customer satisfaction and development of the team at a people level, also as from a productivity standpoint. Main tasks/responsibilities among others:- People management & development.
Sep 2015 - Jun 2017
Software Support Global Manager
Managing a Software Support Product globally, responsible for more than one hundred people operation through local/region managers on different locations (Costa Rica, Vietnam, Bulgaria and China)- Oriented to goals achievements- Working directly with regional Team leaders of the product- Handling HR, Operational reports- Strong leadership and communication.
Dec 2013 - Aug 2015
Process Manager And Escalation Manager
- Applying Improvement Plans- Processes Training- Supporting around 40 Team Members- Handling Escalations - Customer Service
Oct 2013 - Nov 2013
Senior Team Lead And Management Role
- Ramp Up of a new site of the Company- Administrative Supporting Roles- Providing English, Customer Service, Processes and Technical Trainings- Managing a team of 25 members- Training and Helping other Team Leaders
Apr 2013 - Sep 2013
Team Lead
- Handling a group of 15 people- Responsible of performance and metrics of the team- Running Operational Reports- Managing Team Information- Technical Help to others- Conducting Performance Reviews- Providing required trainings to the team members: Processes, Metrics, Soft-Skills (Customer Service)- Hiring Process- Customer Service
Dec 2011 - Mar 2013
Administrative Assistant
* Temporary Role *- Recruitment- Human Resources- Administrative Role- Handling Service Providers of the company
Jul 2012 - Sep 2012
Software Support Engineer
- Providing Customer Service and advanced Technical Support on a "Break & Fix" model- Supporting a Software applying knowledge about Server Operating Systems, Databases, Networking, Virtual Environments, etc- Targets accomplishment- Team Work- Self Development
Nov 2011 - Jun 2012
Nov 2010 - Aug 2011
Servicio Al Cliente
Registro Nacional
Customer Service
Jun 2008 - Oct 2010
Team & coworkers
Colleagues at Splunk
Other employees you can reach at splunk.com. View company contacts for 6681 employees →
CG
Chachi Girma
Colleague at Splunk
Alexandria, Virginia, United States, United States
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YJ
Yohana Josephson
Colleague at Splunk
Greater Boston, United States
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BM
Bri Morgan
Colleague at Splunk
Gilbert, Arizona, United States, United States
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DS
David Serrano
Colleague at Splunk
San Jose, California, United States, United States
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VM
Valeriu Mazare
Colleague at Splunk
Greater Seattle Area, United States
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AP
Ajay Patel
Colleague at Splunk
Boston, Massachusetts, United States, United States
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MM
Mark Macvicar
Colleague at Splunk
Alameda, California, United States, United States
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XC
Xiaofang Chen
Colleague at Splunk
Mountain View, California, United States, United States
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DJ
Dean Jackson
Colleague at Splunk
Brisbane, Queensland, Australia, Australia
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RP
Rajesh Paidi
Colleague at Splunk
Hyderabad, Telangana, India, India
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Chachi Girma
Colleague at Splunk
Alexandria, Virginia, United States, United States
View →
YJ
Yohana Josephson
Colleague at Splunk
Greater Boston, United States
View →
BM
Bri Morgan
Colleague at Splunk
Gilbert, Arizona, United States, United States
View →
DS
David Serrano
Colleague at Splunk
San Jose, California, United States, United States
View →
VM
Valeriu Mazare
Colleague at Splunk
Greater Seattle Area, United States
View →
AP
Ajay Patel
Colleague at Splunk
Boston, Massachusetts, United States, United States
View →
MM
Mark Macvicar
Colleague at Splunk
Alameda, California, United States, United States
View →
XC
Xiaofang Chen
Colleague at Splunk
Mountain View, California, United States, United States
View →
DJ
Dean Jackson
Colleague at Splunk
Brisbane, Queensland, Australia, Australia
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RP
Rajesh Paidi
Colleague at Splunk
Hyderabad, Telangana, India, India
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4 education records
César Delgado education
Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations, Bachelor
Informatics Engineer, Informatics
Telecomunications And Networking Technician, Cisco - Ccna - It, Technician
Técnico En Telemática, Telematics - Telecomunications, Technician
Instituto Tecnológico Costarricense
FAQ
Frequently asked questions about César Delgado
Quick answers generated from the profile data available on this page.
What company does César Delgado work for?
César Delgado works for Splunk.
What is César Delgado's role at Splunk?
César Delgado is listed as Technical Support Manager at Splunk // Financial and Personal Coach, Leader and Trainer at Splunk.
Where is César Delgado based?
César Delgado is based in San Jose, Costa Rica, Costa Rica while working with Splunk.
What companies has César Delgado worked for?
César Delgado has worked for Splunk, Dell Technologies, Blackbaud, Tek Experts, and Sykes.
Who are César Delgado's colleagues at Splunk?
César Delgado's colleagues at Splunk include Chachi Girma, Yohana Josephson, Bri Morgan, David Serrano, and Valeriu Mazare.
How can I contact César Delgado?
You can use AeroLeads to view verified contact signals for César Delgado at Splunk, including work email, phone, and LinkedIn data when available.
What schools did César Delgado attend?
César Delgado holds Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations, Bachelor from Universidad Internacional De Las Américas.
What skills is César Delgado known for?
César Delgado is listed with skills including Leadership, Management, Training, Goal Oriented, Administrative Work, Customer Satisfaction, Managerial Skills, and Team Leadership.
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