Agile CoachExperience:- 6 years of experience in systems development;- 8 years working as Scrum Master in technology projects;In these 12 years of career I have implemented agile methodologies and improvements in the company as a whole in the companies I have worked in, I am passionate about technology and innovation, I am passionate about improvements and helping everyone. I implemented an idea to minimize wasted developers' time, refining the story, making the process smarter.I am creative and resourceful in my approach to work and “don’t shy away from experimenting” with the opportunity to initiate change. I actively reframe challenges as opportunities, focus on the positive in each situation, and encourage others to do the same. I am self-aware and continually focused on my own self-improvement. I demonstrate the importance of achieving team goals by sharing information and collaborating with others. I am always contributing to a positive and trusting work environment for everyone. I volunteer to take on additional responsibilities to help achieve team/company goals. I make decisions and actions that are best for the team and the entire company. I have the courage to make mistakes, but I always learn from it and recover. I respond quickly to changes, am adaptable, accept feedback, and provide timely solutions. I demonstrate clear communication skills, being patient and calm when working with clients. I actively listen and truly care about the customer. I go beyond locating the problem, meeting your needs first and actively seeking the best ways to solve your problems. I take responsibility for deliveries and also for all tasks. I create a foundation of trust by promoting and practicing open communication, inclusion and transparency.Hard skills: Jira, Confluence, Trello, Agile Methodologies (Kanban, Scrum, SAFE), Software Engineering, SQL and Miro.