Cesar Berrios Email & Phone Number

New York, NY, US

New York, NY, US

• Middle Office Trade/Reference Data Product Manager
• Create and present standard product capabilities throughout sales, due diligence and implementations process
• Lead product development for multiple highly complex new global capabilities e.g. multi-region processing, intraday data services, data management solutions or new target markets e.g. hedge funds, insurance companies
• Liaise with cross-functional teams to deliver new products and services to meet client and market needs
• Lead sessions on creation of product marketing strategies and materials
• Lead and provide technical guidance to cross-functional teams inc, relationship managers, operations, technology, etc.

New York, NY, US

Project Manager for Custody, Middle Office, Stock Record, Fund Services, Financial Controls, and Legal Entity Initiative groups. Global lead for strategic workflow tools focused on integration with external systems. Deliveries to date have been focused on coordination of migrating functions to COE’s, automation of reconciliation and reporting functions.

London, GB

• Project Manager Lead project manager for query management tool on CRM platform (Microsoft Dynamics) across multiple business groups in operations and Middle Office. Responsible for managing a group of BA’s and.
• Perform current state analysis and Gap analysis to develop strategic solutions, and liaise with technology to define strategic and tactical strategies to proposed issues.
• Face off with users to define changes required to adhere to regulatory reporting requirements.
• Draft, maintain, and prioritize Business Required Documents, UAT test documents, and project plans for approved projects and change requests.
• Create and present project materials to senior management (Executive Director) to obtain approval and sign off for go lives.
• Draft and submit annual budget forecast decks for funding.

New York, NY, US

• Lead Project Manager for all Client onboarding and client reference data systems.
• Responsible for managing a group of BA’s and consultants to providing BAU support for systems, and projects geared towards systematic enhancements and bug fixes.
• Perform current state analysis and Gap analysis to develop strategic solutions, and liaise with technology to define strategic and tactical strategies to proposed projects.
• Coordinate with stakeholders in requirements gathering, UAT testing and obtain release sign off.
• Create and present project materials to senior management (Executive Director) to obtain final sign off for go lives.
• Draft and maintain Business Required Documents, UAT test documents, and project plans for approved projects and process improvements.

New York, New York, US

• Primary Global contact for IRIS reporting system, a web-based reporting tool which provides management transparency to key operational risk and productivity metrics.
• Coordinate with Global business heads within the Institutional Clients Group to determine reporting requirements.
• Act as liaison between technology group and end-users to initiate, test, track, and validate system enhancements.
• Coordinate training globally: draft reference documents, training guides, deployment schedules, coordinate with global PM support to review training deployment progress, log and track issues, communicate product and.

New York, New York, US

• Managed group of up to 12 customer service representatives.
• Train and supervise staff supporting the Citi Platinum clients, NY Global Program/ETF Equity Trading, Emerging Markets Equity Trading, Fixed Income, FX trading, and ADR conversion process with a focus on improving.
• ETF (Exchange Traded Fund) processing and reconciliation subject matter expert.
• Automation of ETF business reconciliation; coordinated with IT to ensure completion of required system enhancement, resulting in reduction of manual intervention and monthly capitalization charge figures.
• Restructured NY International Customer Service unit to increase internal efficiencies by segregating functions and aligning the unit to be client facing.
• Supervised migration of specific Customer Service functions to Belfast, Northern Ireland from training to control management, producing cross training plans and monitoring daily metrics ensuring that resources were.

New York, New York, US

• Act as liaison between Citigroup clients and International Trading Desk to confirm trade settlement details.
• Managed all phases of post booking Ishare ETF business including trade settlement & cash collateral management and reconciliation.
• Daily reconcilement of customer service GL to reduce USD exposure and Capital charges.
• Processing of over 20,000 trades daily in over 50 international markets, Euroclear and Cedel.
• Daily confirmation with International Trading Desk to book, rebook or amend trades to ensure timely settlement.
• Responsible for formatting and amending trade instructions for international local markets and Euroclear settlement.