Learning Experience Designer
CurrentAs a Learning Experience Designer, I specialize in creating and enhancing educational content and training programs that deliver high-value learning experiences. My role is multifaceted, focusing on value delivery training, academic audience engagement, and content quality assurance to ensure that our users have access to the best-in-class online training resources.Key Responsibilities:1. Value Delivery Training:- Design and Development: Designed and developed a comprehensive 5-hour training track focused on delivering business value using Celonis for partners and customers.- Continuous Improvement: Responsible for the ongoing enhancement of this training track by integrating the latest company updates and product developments.- Certification Exam Development: Designed and developed a certification exam to validate the knowledge and skills acquired through the training.2. Academic Audience Engagement:- Learning Journey Development: Created a detailed learning journey for students, segmented into four distinct paths based on different areas of interest.- Audience Ownership: Act as the primary point of contact for the academic audience, addressing their needs by providing or creating necessary resources and responding to support tickets.- Support for Academic Alliance Team: Collaborate with the Celonis Academic Alliance team to support university partnerships, offering assistance and resources as needed.3. Learning Content Quality Management:- Quality Assurance Leadership: Lead the Learning Content Quality epic within the Online Training Team, ensuring the highest standards in online training delivery.- Best Practices Development: Develop and implement best practices for online training content, continually exploring and integrating the latest tools and features.- Content Quality Initiatives: Organize and oversee bi-annual "Content Quality Week," aiming to refresh and enhance our content quality.