Cézar Martins Email & Phone Number

Rio De Janeiro, Rj, Br

Rio De Janeiro E Região

Rio De Janeiro E Região, Brasil

Rio De Janeiro E Região

I managed a portfolio of clients in the Commercial Corporate area, focusing on renowned Mega Brokers such as Marsh, AON, Willis Towers Watson, XP, and JLT. I acted as the main point of contact for the brokers, leading business development, international programs, consulting and training in Property and Casualty lines, in accordance with underwriting guidelines and specific company rules. I was responsible for negotiation, risk assessment and quotes in many lines of insurance, including Marine Insurance, Aviation, Fine Art, Equipment, Event Liability, Commercial, Condominium, Residential and Forestry. I conducted strategic negotiations, risk assessments, and monitored quotations assigned to placement areas such as Operational Risks, Engineering Risks, Cargo, General Liability, Fleet, Surety, E&O and D&O.I prospect new business opportunities, as well as maintain and strategically manage the existing client portfolio. I was responsible for results management, including monitoring and analyzing metrics and performance indicators. I develop and strengthen post-sales relationships, ensuring ongoing client satisfaction based on a strong partnership with brokers and identifying upsell and cross-sell opportunities. I develop and manage insurance certificate issuances for Vale's international transportation/cargo, a key account. I support audits of partner brokers by preparing detailed reports on all ongoing business in my portfolio. I monitor daily policy values, commissions and team business development for the issuance of weekly reports (Sales Pipeline) for presentation to the Regional Director in meetings with our team.

Rio De Janeiro E Região, Brasil

Bradesco invited me to be part of a new technical team managed by the Bradesco Seguros President to start a new administrative and commercial office. We started by working together with Deloitte, developing guidelines, aligning new management standards and structuring the project.I managed and conducted many activities related to the company's main lines of insurance as claims analysis (residential and automobile), health insurance documentation analysis, control of the automobile insurance processes and negotiations (New Insurance, Sales, Registration and Financial Control), elaboration and monitoring of goals with the production team, after-sales relationship management and direct service teams as technical specialist and consultant to important and strategic customers of the Bradesco Bank, outside bank and advisory brokers.

Rio De Janeiro E Região, Brasil

My first experience in the insurance market was in 2011 at Bradesco Seguros, one of the greatest companies in Brazil among all segments and the main national insurance company at the time. Bradesco was an excellent start because I had learned much and received some special technical training to take on great responsibilities.My main responsibilities as a Claims Analyst were: analyzing all the characteristics of car claims based on readings of clients claims narratives, terms of insurance contracts and investigations carried out in automobile repair shop or Bradesco Auto Center. I also performed these analyzes at the Auto Center accompanied by specialized technicians to verify all vehicle damage and compare with the claims narratives of clients. I managed all auto claims processes at the main Rio de Janeiro branch and Bradesco Auto Center.I participated in the choices and selection of referenced repair shops for clients’ service in Rio de Janeiro and also prepared presentations and classes to train employees from other claims areas for service in Rio de Janeiro and all over Brazil.

Master Of Business Administration - Mba, Strategic Insurance Management

Specialization, Business Analytics

Specialization, Culture-Driven Team Building

Specialization, Leading People And Teams

University Extension Program, Relationship Marketing (Crm)

Customer Relationship Management

University Extensions Program, Foreign Trade - International Commerce

Program with four integrated Extensions: International Relations, Transport (Cargo) and Logistics, Methods and Details of Foreign Trade.

Bachelor'S Degree, Logistics

University Extension Program, Business Management

Bachelor'S Degree, Business Management

Corporate, Processes and Business Management