Crystal Gallagher, Sphr, Shrm-Scp Email & Phone Number

Drums, PA, US

Remote

Remote

• Provide leadership and manage the implementation and administration of the company’s compensation team and compensation programs including annual merit, external market analysis, internal equity analysis, and short.
• Designed, implemented, and continuous monitoring of the organization’s compensation philosophy, job position hierarchy, and performance management program.
• Market analysis and participation in salary surveys to determine competitive pay, short- and long-term incentives, forecasting trends, and costs.
• Oversee the design and/or updating of variable incentive compensation plans tailored to address the needs of specific business units.
• Design and management of base salary structures, short-term and long-term incentive programs, competitive market analysis, forecasting trends, and costs.
• Built solid relationships and influence varying levels of leadership across the organization by providing compensation consultation and partnership.

Wilkes-Barre, Pennsylvania, United States

• Managed the Compensation Team supporting both the U.S. & Canada with an employee base of 9,000+ and a total annual payroll of $700MM.
• Designed and implemented the annual Compensation Philosophy & Structure for the U.S. & Canada.
• Administered the $70MM+ annual discretionary bonus program and annual merit process including quarterly financial accrual, annual budgeting, and annual payout process for 4,000+ across the U.S. and Canada.
• Developed internal salary structures, cost of living adjustment program, annual salary planning and performance bonus budget planning management.
• Internal job description evaluation, FLSA duties testing, career ladder creation, external market benchmarking and annual salary survey participation.
• Provided strategic partnership and consultation to Human Resource Business Partners and Business Leaders across the region by collaborating on employee base rates, merit increases, market adjustments, promotions.

Wilkes-Barre, Pennsylvania, United States

• Managed the annual discretionary bonus program including quarterly financial accrual, annual bonus budgeting and the payout process for U.S. employees.
• Manage the annual salary planning and monthly salary revision process for the U.S and Canada.
• Participate in annual compensation salary surveys with multiple vendors to support external and internal RFPs, compensation structure design, short term incentive design and other compensation initiatives.
• Provide support for Mergers & Acquisitions including HR due diligence, data analytics, onboarding and employee integration into the company.
• Daily consultative support to HR Business Partners on Compensation initiatives to assist in attracting and retaining key talent.
• Oversight and administration of all regional variable incentive compensation plans

Wilkes-Barre, PA

• HR Business Partner for 1,000+ employee base both in an onsite location and across the U.S.
• Responsibilities included employment relations, performance coaching, career-path planning and management, change management, training and development, compliance, top talent retention initiatives, and rewards and.
• Managed the transition of 600+ employees from a Fortune 500 company from offer stage through onboarding and integration into the company.
• Provided employment relations consultation in an excellent strategic business partnership with senior leadership.
• Successfully significantly improved the historical perception of the HR function within the business through multiple initiatives that resulted in a 90% reduction in employee relations issues and 100% reduction of.
• Implemented successful turnover reduction initiatives including the training of management staff in effective interviewing skills that resulted in a decrease in annual turnover by 10% year over year while maintaining.

Wilkes-Barre, PA

• Launched the entire company into full employment-related legal compliance after the business had been established for over 16 years with no prior Human Resources Manager. Provided strategic business partner HR support.
• Managed the HR function and employment relations for 600+ employees across 7 states.
• Structured and implemented programs and policies in the areas of training, retention, compensation structures, benefits packages, incentives and onboarding.
• Redesigned the company handbook to comply with all changing areas of law including Social Media policies.
• Coached and mentored managers to assist with employee development and disciplinary action when needed.
• Coordination and Administration of annual contract negotiation and open enrollment for health, dental vision, short-term, long-term, and life insurance benefits.

Hazleton, PA

• Managed all Human Resource (HR) functions for employee base of 200+for multinational HR consulting and outsourced services firm.
• Handled or oversaw recruiting, hiring, termination, performance counseling, benefits administration, drug testing, background checks, payroll, unemployment, Worker's Compensation.
• Managed regulatory compliance with OSHA, EEO, Hazmat, Lock Out/Tag Out, FMLA, etc
• Provided new hire orientations at multiple customer sites based on ability to engage audiences.
• Accountable for sales and marketing to build business within assigned market area - attending chamber networking events, developing new marketing strategies, using inside/outside sales calls
• Handled setup and maintenance of all customer accounts, pricing, contracts, and credit checks.

Master'S Degree, Human Resources Management And Services

Bachelors', Business Management & Marketing