Director Workforce Management
CurrentResponsible for the management of Capacity Planning, Forecasting, Scheduling, Real Time Monitoring, Reporting and Analysis. Builds strategic relationships and works closely with multiple business teams.
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@sutherlandglobal.com
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Chris Giedeman is listed as Strategy driven into successful implementation ✔ at Sunbit, a company with 113 employees, based in Las Vegas Metropolitan Area, United States, United States. AeroLeads shows a work email signal at sutherlandglobal.com and a matched LinkedIn profile for Chris Giedeman.
Chris Giedeman previously worked as Director Workforce Management at Sunbit and Sr. Manager Workforce Management at Sutherland.
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AeroLeads found 1 current-domain work email signal for Chris Giedeman. Compare company email patterns before reaching out.
Result driven professional who achieves results by building successful highly performing teams in varied environments. Highly motivated operations leader with human capital, technical, analytic and sales background. Skilled at identifying organizational needs, developing solutions, initiating strategy and evaluating results to increase quality of service and revitalize performance. My Top 5 Strengths:Strategic - People who are especially talented in the Strategic theme create alternative ways to proceed. Faced with any given scenario, they can quickly spot the relevant patterns and issues.Ideation - People who are especially talented in the Ideation theme are fascinated by ideas. They are able to find connections between seemingly disparate phenomena.Maximizer - People who are especially talented in the Maximizer theme focus on strengths as a way to stimulate personal and group excellence. They seek to transform something strong into something superb.Deliberative - People who are especially talented in the Deliberative theme are best described by the serious care they take in making decisions or choices. They anticipate the obstacles.Competition - People who are especially talented in the Competition theme measure their progress against the performance of others. They strive to win first place and revel in contests.Specialties: Forecasting, Budgeting, P&L, Technical Writing and Training Methods, Project Management, Quality Assurance, Cost Reductions, Human Capital, Performance Management, System and Facility Integration as well as Operational Efficiencies.
Listed skills include Leadership, Project Management, Quality Assurance, Team Building, and 23 others.
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A career timeline built from the work history available for this profile.
Responsible for the management of Capacity Planning, Forecasting, Scheduling, Real Time Monitoring, Reporting and Analysis. Builds strategic relationships and works closely with multiple business teams.
USA And Canada
Premier customer contact center handling multiple “Fortune" clients in different industries. Additional seat capacity at the ready for seasonal campaigns or special needs.In my capacity, I handle WFM leadership and analytical duties across multiple campaigns.
Orange County, California Area
Operations leader with teams providing support for field technicians, customers and maintenance dispatch.
San Diego
Note: Comcast Took System Over From Time Warner In A System swap.
Division was ranked #1 in the nation for 2006 Service Levels.
Houston, Texas
Sample of Achievements:2006 Leader of the Year by the Texas Friends of Time Warner Cable Political Action CommitteeDeveloped, managed and implemented the Customer Satisfaction Department; a group developed to interact directly with key Senior Management with an emphasis on root cause analysis of customerservice and field escalations. Created sales training.
Greater Los Angeles Area
Responsible for area sales upwards of 2 million gross profit per annum.
Other employees you can reach at sunbit.com. View company contacts for 113 employees →
Alejandro Lopez
Colleague at Sunbit
Los Angeles Metropolitan Area, United States
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Linda ✨ Sar
Colleague at Sunbit
Las Vegas, Nevada, United States, United States
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TG
Tal Grinshtein
Colleague at Sunbit
Round Rock, Texas, United States, United States
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AM
Angela Mauro
Colleague at Sunbit
Buda, Texas, United States, United States
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Idan Vidra
Colleague at Sunbit
Kfar Saba, Center District, Israel, Israel
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SP
Shoval Peretz
Colleague at Sunbit
North District, Israel, Israel
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RB
Rob Bolstad
Colleague at Sunbit
Nashville, Tennessee, United States, United States
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RC
Rosemary Champlain, Phr, Shrm-Cp
Colleague at Sunbit
Henderson, Nevada, United States, United States
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JM
Janeth Marin
Colleague at Sunbit
Atlanta Metropolitan Area, United States
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RH
Rudolph Hanks
Colleague at Sunbit
Las Vegas, Nevada, United States, United States
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Quick answers generated from the profile data available on this page.
Chris Giedeman works for Sunbit.
Chris Giedeman is listed as Strategy driven into successful implementation ✔ at Sunbit.
AeroLeads has found 1 work email signal at @sutherlandglobal.com for Chris Giedeman at Sunbit.
Chris Giedeman is based in Las Vegas Metropolitan Area, United States, United States while working with Sunbit.
Chris Giedeman has worked for Sunbit, Sutherland, Prometric, University Of Phoenix, and Time Warner Cable.
Chris Giedeman's colleagues at Sunbit include Alejandro Lopez, Linda ✨ Sar, Tal Grinshtein, Angela Mauro, and Idan Vidra.
You can use AeroLeads to view verified contact signals for Chris Giedeman at Sunbit, including work email, phone, and LinkedIn data when available.
Chris Giedeman is listed with skills including Leadership, Project Management, Quality Assurance, Team Building, Customer Service, Microsoft Excel, Call Centers, and Troubleshooting.
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