Manage order process from entry to acceptanceCollaborate with Procurement Specialist to ensure process successCollaborate with OEMs and distributorsInitiate Accounting tasksAssist with ISO audit requestsEnsure organization is compliant with applicable regulations

Promoted from Sales Operations Specialist to Senior Operations Specialist February 2019Reviewed and processed government contracts, modifications and deobligationsCreated purchase orders and given a $1M signing authority when promoted to Senior Operations SpecialistServed as a liaison between the customer, vendor and internal sales team throughout the entire sales process to ensure all shipments and contract requirements were achieved Led invoicing and collections efforts with above average collection timesIncreased reporting efficiency and reliability by enacting a new customer and order naming convention in QuickBooks Accurately completed all pre-award reps & certs requestsHelped the Operations Team update and maintain document storage procedures in a way that would be “common sense” and scalable to a growing companyCompleted quarterly internal SEWP reporting to executive team for paymentsReviewed all credit applications from commercial partners with $0 loss for uncollectable funds

Entered all applications in loan origination system and collected loan support documents from borrowersCompleted income analysis using pay stubs and tax returnsOrdered all title work and appraisals, as neededMaintained running log of all loans in process to ensure processing and underwriting timelines were met

Promoted from Junior Credit Analyst to Credit Analyst July 2014Actively managed a portfolio of 25 strategic partners, which included credit and collectionsMade credit decisions for all commercial partners ($1M credit approval limit)Proactively worked with Account Managers on forecasting & pipelineSent all teaming and partnering agreements and applications for onboarding customers

Underwrote commercial lines for the Best Buy Advantage programAnalyzed new applications and financial statements to determine validity, eligibility, and credit limit Reviewed Dun & Bradstreet, Lexis Nexis, bank and trade references, and personal credit reports Analyzed current credit profile as well as payment and purchase history with Multi Service to determine eligibility of credit line increases or account reactivations for current customersReviewed all accounts placed in collections within a year of establishment and present findings to department headsWinner of the July 2012 OGSM award

Completed monthly certifications packet, ensuring my branch is continuously following bank policies Completed loan process and new accounts in the absence of our Lending & New Accounts OfficerMinimized the bank’s risk by effectively managing my branch’s cash on hand at 20% under budgetManaged the branch’s fee budget, helping to increase branches non-interest incomeDirectly supervised tellers Used sales experience and knowledge of products and services to refer customers and potential customers to multiple business partners within the bank

Originated consumer loans and lines of credit, as well as small commercial loansEntered applications into our loan processing system (Appro)Underwrote loans using sources to verify credit-worthiness and acceptable loan valueEquifax credit reports, tax returns, financial statements, county land records, trust documents, NADA car values are some of the resources I reviewed regularlyClosed loans and prepared all documents to be sent to our loan processing departmentExperienced in comprehending and applying laws and regulations in a loan officer settingSourced and opened new consumer and commercial accountsCross-sold multiple products to customers during new account and loan processBuilt and maintained multiple professional relations through in person and online networking groupsMember of the Overland Park # 3 chapter of Business Networking International for two years, serving as the Social Director for one year and the Secretary and Treasurer for the other