Chachie Pabalan Email & Phone Number

NCR - National Capital Region, Philippines

• Some digital entrepreneurs suffer from "shiny new thing syndrome" and get overwhelmed with all of the new apps and technology they can have access to.On the other hand, some entrepreneurs have just been recently pushed.
• I thrive in sandboxes and enjoy the thrill of playing with shiny new toys, and I have a knack for helping my clients choose the perfect tech stack for their personality and their business.
• I love the feeling of setting things up and onboarding clients onto their brand-new business tech stacks and systems. From time to time, I also support clients with the following:
• WordPress content management
• LeadPages landing page and thank-you page setup
• Email automation setup

• Responsible for the following tasks:
• Infusionsoft client managemento Account setupso Client onboardingo Email campaign setupso Technical support for clients
• ActiveCampaign client managemento Account setupso Client onboardingo Email campaign setupso Technical support for clients
• Client management
• Project management
• Campaign & email metrics reporting

Taguig City, Philippines

• Extensive experience in Account and Business Operations, working with teams from Manila, US,India, China and Malaysia, and for global clients such as Coca‐Cola, Hewlett‐Packard Enterprise andHP Inc.
• Resource/Labor demand and supply managemento Forecastingo Staffingo Onboarding & Offboardingo Access managemento Asset managemento Business travel & short‐term relocation process management
• Financial reportingo Resource utilization (Forecast vs Actuals)o Time‐tracking complianceo Customer invoicingo Cost vs revenue analysis
• Account communications & eventso Account newslettero Editing and sending formal communications from the Account Executiveo Organizing and facilitating account townhalls (both virtual and local)o Setup, data gathering &.
• Learning & developmento Organizing & facilitating Account Onboarding sessionso Setup and managed process knowledge assessment testso Monitored mandatory training complianceo Helped develop a career roadmap for the.

Quezon City, Philippines

• Handled one-on-one English lessons with European and Japanese professionals by phone.
• Chose appropriate training materials sent to learners for discussion during lessons.
• Assessed learners' levels and progress by conducting diagnostic lessons.
• Gave comprehensive reports about the learner's lesson for the day, giving both highlights and points for improvement.

Quezon City, Philippines

• Worked as a writer for a Korean-based publishing company producing review materials for English proficiency exam required in South Korea.
• Researched on topics that are interesting, relevant and appropriate for the target market: Korean middleschoolers preparing for the Suneung Test.
• Wrote articles that engage the readers and help develop their reading and listening comprehension skills, and at the same time enrich their vocabulary and general knowledge
• Constructed questions that test the readers’ reading and listening comprehension skills

Remote

 Wrote academic research papers for clients, following their specified requirements and citation styles Had hands-on experience in writing using the MLA and APA formats

Makati City, Philippines

Administered & managed hardware and software support maintenance agreements with enterprises, telecommunication companies, financial institutions, small businesses, government agencies, etc.Oversaw accurate invoicing/billing in reference to signed contracts with HPProvided quotations and proposals for maintenance agreements upon client's requestLiaised.

Pasig City, Philippines

Conducted online English one-on-one tutorials with Korean studentsSpecialized in the following curricula: TOEFL-iBT, SEPT, SEPT Jr., Children’s Talk, Side By Side, American English Today, and Talk Talk Talk.

Quezon City, Philippines

Assisted outsourced callers with information in a database-encoded telephone directory

UP Diliman, Quezon City, Philippines

Assisted in and eventually handled the 5’s Class

Quezon City, Philippines

Observed the children and contributed in constructing a progressive and developmentally appropriate curriculum for the classAssisted in and eventually handled the 3’s and 4’s Class

Quezon City, Philippines

• Performed clerical duties, assisted students with their queriesAssisted in maintaining and updating student recordsWas in charge of maintaining bulletin boards
• Was overseer of Registration Assistants during registration periods