Sonya Stephens Email & Phone Number

Victoria, Bc, Ca

Victoria, Bc, Ca

Canada

Victoria, Bc

Victoria, British Columbia, Canada

Chicago, Illinois, United States

Greater Chicago Area

Chicago, Il

Membership Engagement and Success: Direct the annual dues campaign; Research and evaluate benefits and education offerings and partner with other departments and committees to improve or establish new benefits to attract and retain membership; Serve as staff liaison and manager of three committees of member volunteers Database: Accountable for the accuracy of 24,000 records; Analyze membership data to identify opportunities for improvement and make membership projections and… Show more Membership Engagement and Success: Direct the annual dues campaign; Research and evaluate benefits and education offerings and partner with other departments and committees to improve or establish new benefits to attract and retain membership; Serve as staff liaison and manager of three committees of member volunteers Database: Accountable for the accuracy of 24,000 records; Analyze membership data to identify opportunities for improvement and make membership projections and recommendations to the Board; Saved the association $12k a year by researching and recommending a more efficient, user-friendly membership database; Serve as point of contact for database issuesProject Management: Managed four successful database migration projects and trained all employees on the new system; Served as lead employee/admin for most recent database transition which completed in July 2018. Development: Co-managing the Foundation of Osteopathic Emergency Medicine with membership coordinator since June 2019. Plan the major fundraising event, manage monthly and recurring donations, plan silent auction, participate in board calls. Sponsorship: Create engaged and mutually beneficial relationships with member benefits vendors to turn them into sponsors and/or exhibitorsMarketing and Communications: Develop marketing strategies for recruitment and retention, including writing copy, editing and publishing association print and electronic media Strategic Planning: Facilitate the annual membership retention goals and strategic planning process for the Membership Department, in partnership with executive leadership and the Board of Directors Events: Manage the nomination and selection process for annual association awards, plan and organize the ceremony attended by 150 people plus award winners; Assist with on-site management for association conferences Budget: Plan and manage the $1 million membership budgetTeam Management: Manage Member Services Coordinator Show less

Chicago, Il

Contract position at F3 events: Performed various roles including packet pickup coordinator and race day radio manager for the F3 half-marathon and 5k held in January at Soldier Field. Responsible for race day radios for course marshals, aid station captains, all ops employees. Assisted with volunteer management and race day packet pickup. Also responsible for attending all organizational and informational meetings prior to race day and volunteering at several packet pickups. Maintained… Show more Contract position at F3 events: Performed various roles including packet pickup coordinator and race day radio manager for the F3 half-marathon and 5k held in January at Soldier Field. Responsible for race day radios for course marshals, aid station captains, all ops employees. Assisted with volunteer management and race day packet pickup. Also responsible for attending all organizational and informational meetings prior to race day and volunteering at several packet pickups. Maintained excellent customer service and answers questions from runners and volunteers. Show less

Membership Coordination: Acted as main point of contact for members and non-members for the association and answered questions about membership, dues, conferences, an annual awards contest, and educational events; Liaised with the Membership Committee to grow, retain and attract members; Managed the annual Awards Program, from receipt of up to 2,500 entries through to selection and national presentationMember Education and Development: Developed continuing education webinars with member… Show more Membership Coordination: Acted as main point of contact for members and non-members for the association and answered questions about membership, dues, conferences, an annual awards contest, and educational events; Liaised with the Membership Committee to grow, retain and attract members; Managed the annual Awards Program, from receipt of up to 2,500 entries through to selection and national presentationMember Education and Development: Developed continuing education webinars with member volunteers; Invoiced for all dues; Built and managed the annual conference registration process in the office and on-site at the conferenceMarketing and Communications: Created and managed member communications, including correspondence for bylaw, membership and convention mailings, broadcast emails and the monthly association newspaper; Assisted in brand development for the annual convention, with a focus on reinforcing the value of membershipEvent Management: Assisted in the budget planning and management for the annual convention and exhibitsDatabase Management: Synchronized membership database with Bookkeeper's Accounting membership database; Built and maintained the new association web site, managed membership database and membership application processTeam Management: Managed one employee and one intern Show less

Membership Management: Managed all aspects of membership for three accounts; Assisted the Account Executive in growing and managing the College's Surgical Association Management program, more than tripling the number of clients; Served as a main point of contact for two associationsEvent Planning: Aided in meeting planning, on-site at conventions, and during Board and Committee meetings Member Education and Development: Managed annual educational programs and speaker events for… Show more Membership Management: Managed all aspects of membership for three accounts; Assisted the Account Executive in growing and managing the College's Surgical Association Management program, more than tripling the number of clients; Served as a main point of contact for two associationsEvent Planning: Aided in meeting planning, on-site at conventions, and during Board and Committee meetings Member Education and Development: Managed annual educational programs and speaker events for two associations; Managed the scientific accreditation process for conferences from start to finish for two association meetings Communications: Wrote copy for newsletters, websites, and association documents Show less

Master'S Degree, Tourism Management

Bachelor Of Arts

Education record