Chad Allison Email & Phone Number

Morrisville, North Carolina, United States

Raleigh-Durham-Chapel Hill Area

RTP, NC

- Development, support and testing of Cisco’s new IRIS (Internet Routing in Space) platform.- Support technology demonstrations in conjunction with space and mobility test engineers in pioneering network environment with hosted satellite payload.- Participate in first in-orbit software upgrade of Cisco’s 18400 space router enabling new features such as.

Designed, implemented and supported multiple networks in the Americas, Africa, the Bahamas and Australia.- Specialized in various voice and data connectivity solutions with an emphasis on satellite and terrestrial-based wireless communication systems.- Provided extensive field support and implementation expertise in remote locations with limited local.

• Provided network, server and desktop support to small business clients in the middle and upper Florida Keys.
• Specialized in the implementation and support of various broadband connectivity solutions including ADSL, cable and VSAT with follow-up maintenance and remote support services.
• Supported many clients' on-board marine electronics systems specific to requirements for local and Internet communications.

• Worked as a consultant with MCI network engineers to complete a large-scale WAN implementation for the Social Security Administration.
• Configuration and installation of more than 5000 Cisco routers of various platforms.
• Migration of the world's largest SNA-based network to a Frame Relay/ATM-based backbone including the integration of five regional datacenters.
• As part of an engineering team, played key role in router config development, validation and testing.

• Contracted with AT&T and MCI Managed Network Services organizations and supported the development, configuration and implementation of customer networks.
• Resolved complex routing and connectivity issues in conjunction with vendors such as Cisco technical support, AT&T Frame Relay, Paradyne and NCR.
• Played key support role in the deployment of network management platforms for large corporations using HP-Openview, CiscoWorks, Nortel Networks-Optivity.
• Configured, upgraded and maintained customer premise equipment such as Cisco routers, switches, CSU/DSU’s, ISDN equipment and analog modems.

• Enterprise LAN Engineer - Supported and maintained LAN/MAN infrastructure.
• Helpdesk Technician – Provided ISP helpdesk support for MCI Internet dial-up customers.
• Customer Service Agent – 24/7/365 Call center environment. Provide service and support to MCI National Accounts Customers.