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Chad Armitstead Email & Phone Number

Vice President of Technical Services at Temporal Technologies
Location: Greater Boston, United States, United States 13 work roles
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Current company
Temporal Technologies
Role
Vice President of Technical Services
Location
Greater Boston, United States, United States
Company size
296 employees

Who is Chad Armitstead? Overview

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Chad Armitstead is listed as Vice President of Technical Services at Temporal Technologies, a company with 296 employees, based in Greater Boston, United States, United States. AeroLeads shows a matched LinkedIn profile for Chad Armitstead.

Chad Armitstead previously worked as VP, Customer Experience at Grafana Labs and VP of Customer Outcomes at Launchdarkly.

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Temporal Technologies

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Profile bio

About Chad Armitstead

I and my teams partner deeply with our customers to deliver more reliable, impactful experiences faster.I understand the importance of introducing programs that scale, especially within startups. I've lead through explosive growth as well as lean times and I know they require different strategies and creativity. I lead with empathy, fostering teams that are loyal, experienced and who build momentum for companies and their customers.Quick Stats- Leading three global teams: Support, CS and PS- 6+ years in senior leadership- Consistent target attainment in various conditions- Consistent track record for developing leadersKey InitiativesBelow are some key initiatives I and my teams have delivered. All of them aim to build internal teams, drive customer results and achieve company targets. Note: Nobody delivers a major initiative without great internal partners. These are no exception.Blended support and services packages - Packages designed to maximize and accelerate customer ROI and capture self-sustaining revenueCustomer retention programs (the great work of my CS team primarily) - Ensure customer adoption and ROI far ahead of risk of churn - Develop an accurate churn and contraction forecasting methods using revenue, sentiment and adoption metricsCustomer onboarding redesign - Intense focus on customer during initial onboarding to ensure successful adoption and ROI - Data-driven focus on programs that efficiently drive successGlobal quarterly training program - Introduced and piloted this program - Designed to ensure and improve base sales competence and new product knowledge in the fieldHealth Checks/Architecture reviews - Offer valuable best practices to customers - Deepen focus on customers' outcomes - Generate pipelineTechnical and Business Validation Framework - Standardize how customers validate our technology against their desired outcomes - Implement key tools like workshops, demos and proof of value toolsSuccess Planning - Introduced the practice of providing a path to realized value for customersDemo Catalog and Framework - Standard demo framework optimizing for velocity, impact and personaActivity Insight - Introduced frameworks to gain insight from individual contributor activity upon which to base key business decisions--SE, CS, PSCompensation design - Maximize reward for ICs, incentivize behaviors, put focus on key business metricsProduct/Field Feedback - At various companies, worked to implement impactful revenue and customer insight to drive roadmaps

Current workplace

Chad Armitstead's current company

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Temporal Technologies
Temporal Technologies
Vice President of Technical Services
Boston, MA, US
Website
temporal.io
Employees
296
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Company profile
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13 roles

Chad Armitstead work experience

A career timeline built from the work history available for this profile.

Vp, Customer Experience

Current
Grafana Labs

Boston, Massachusetts, United States

Honored to be working with Grafana's customers alongside the Professional Services, Support and Customer Success teams.

Jan 2024 - Present

Vp Of Customer Outcomes

Launchdarkly

Greater Boston

The Customer Outcomes organization is Solutions Engineering, Professional Services and Customer Success under one umbrella, focused on one purpose: customer results.We focus on practices that scale to drive outcomes for our customers and efficiency for LaunchDarkly.

Nov 2022 - Jan 2024

Vp Of Solutions Engineering

Launchdarkly

Boston, Massachusetts, United States

Mar 2022 - Nov 2022

Senior Director, Globals And Majors, Solutions Engineering

Hashicorp

Greater Boston

Second line Solutions Engineering management of HashiCorp's Globals and Majors account segment. The Globals (G1) segment includes HashiCorp's most strategically important, largest and most complex customers. My team assesses G1 customers' current capabilities, corresponding workflows and the value those workflows drive. When we identify opportunities to.

Jul 2020 - Mar 2022

Regional Director, Solutions Engineering

Hashicorp

Greater Boston Area, New York

Hiring, training and improving teams that partner with and provide cloud/on-premises security and automation solutions to the global 2000. See the 'about' section above for key initiatives delivered.My primary focus items are below.- Find the best talent, hire them and earn their trust.- Partner with the global 2000 to automate and secure their data.

Jan 2018 - Jul 2020

Senior Solutions Engineer

Hashicorp

London, England, United Kingdom

Jun 2017 - Dec 2017

Senior Technical Solutions Engineer

Puppet

London, United Kingdom

Individual contributor covering especially global financial services.

Jul 2016 - Jun 2017

Senior Systems Engineer Ii

Constant Contact

Waltham, MA

Build and manage infrastructure supporting a small business marketing platform.- Infrastructure engineering.- Agile and scrum methodology (scrum master).- Major project management (network segmentation, etc.).- Configuration management (Puppet) code and infrastructure.- Logging, messaging and trending infrastructure (Splunk, RabbitMQ, Graphite, etc.).

Apr 2014 - Apr 2016

Senior Systems Engineer

Hasbro

Pawtucket, Rhode Island

Infrastructure design (and wizardry) to support an Agile development team, external game developers and broader internal initiatives. - Systems engineering on Verizon Terremark cloud and VMware. - Systems - Logging - Monitoring - Configuration management - Etc.- Building and administering ticketing and knowledge management solutions.- Building and.

Jan 2013 - Apr 2014

Implementation Engineer

Sitespect, Inc.

Greater Boston Area

SiteSpect is a pioneer in multivariate testing in Boston. I specialized in integrating our solution with Fortune 500 companies' websites via our Cloud or within their own infrastructure.- Integrating SiteSpect's solution with Fortune 500 companies' sites.- Delivery via SiteSpect cloud or on-prem option.

Apr 2012 - Feb 2013

Unix/Linux Systems Administrator

Verio

Orem, Utah And Boca Raton, Florida

- Build, administer and support Linux, Unix and Windows web hosting and web hosting support servers.- Distribution of OS patches, major releases and kernel updates on a monthly basis.- Maintenance and disaster recovery for thousands of systems in six global data centers (US, London, Germany, Japan, etc.).- Individual account fixes, troubleshooting, and.

Mar 2010 - Apr 2012

Technical Director

University Of Utah

Salt Lake City, Utah

- Second line management. Directed two managers who supervised teams of 10-15 people each.- Two departments: A/V Distribution and Video Production/Encoding/Streaming.- Served as the supervisor of A/V distribution briefly before taking on a director role.- Audio and video production and equipment for live campus events- Production of class and other online.

Sep 2006 - Sep 2008
Team & coworkers

Colleagues at Temporal Technologies

Other employees you can reach at temporal.io. View company contacts for 296 employees →

A( Alfred (Sin Ming) Chan Alfred (Sin Ming) Chan Colleague at Temporal Technologies Toronto, Ontario, Canada, Canada View → PP Prathyush Pv Prathyush Pv Colleague at Temporal Technologies Vancouver, British Columbia, Canada, Canada View → JG Joshua Geller Joshua Geller Colleague at Temporal Technologies New York City Metropolitan Area, United States View → AL Antonio Lain Antonio Lain Colleague at Temporal Technologies Seattle, Washington, United States, United States View → EH Emma He Emma He Colleague at Temporal Technologies Waterloo, Ontario, Canada, Canada View → SA Shivam Ajmera Shivam Ajmera Colleague at Temporal Technologies Toronto, Ontario, Canada, Canada View → MS Markus Sample Markus Sample Colleague at Temporal Technologies Vancouver, British Columbia, Canada, Canada View → FM Fidencio Muñoz Valente Fidencio Muñoz Valente Colleague at Temporal Technologies Atlanta, Georgia, United States, United States View → LJ Lina Jodoin Lina Jodoin Colleague at Temporal Technologies Seattle, Washington, United States, United States View → EM Elizabeth Murray Elizabeth Murray Colleague at Temporal Technologies Seattle, Washington, United States, United States View →
FAQ

Frequently asked questions about Chad Armitstead

Quick answers generated from the profile data available on this page.

What company does Chad Armitstead work for?

Chad Armitstead works for Temporal Technologies.

What is Chad Armitstead's role at Temporal Technologies?

Chad Armitstead is listed as Vice President of Technical Services at Temporal Technologies.

Where is Chad Armitstead based?

Chad Armitstead is based in Greater Boston, United States, United States while working with Temporal Technologies.

What companies has Chad Armitstead worked for?

Chad Armitstead has worked for Temporal Technologies, Grafana Labs, Launchdarkly, Hashicorp, and Puppet.

Who are Chad Armitstead's colleagues at Temporal Technologies?

Chad Armitstead's colleagues at Temporal Technologies include Alfred (Sin Ming) Chan, Prathyush Pv, Joshua Geller, Antonio Lain, and Emma He.

How can I contact Chad Armitstead?

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