Chad Baker Email & Phone Number

Cleveland/Akron, Ohio Area

• Responsible for managing employees in the billing, collection and cash receipt positions firm wide including coaching, counseling, conducting performance evaluations, setting and monitoring goals and objectives.
• Develops and communicates policies and procedures related to billing and cash receipts.
• Resolves unique billing and collection situations requiring special attention.
• Communicates with attorneys to ensure goals are met, clients are properly and timely billed, and attorneys are kept apprised of all relevant information regarding their clients.
• Monitors new business intake to ensure client accounts are properly set-up according to the engagement agreement.
• Identifies general problems affecting client accounts, and independently implements solutions

Washington D.C. Metro Area

Youngstown, Ohio Area