Chad Boothe Email & Phone Number

Lancaster, Pennsylvania, United States

Lancaster, Pennsylvania Area

Maintain positive customer relations through active engagement of all stages of the process from initial contact through final disposition of the customer’s product.Oversee workflow across multiple departments such as Composition, Desktop, Prepress, Manufacturing & Shipping.Provide quality review of Network Service Center Rep Work Order to ensure all information is accounted for and accurate before commencement of print.Coordinate production of printed documents and components with other internal plants and/or external vendors.Engage appropriate departments to verify reported issue and determine the root case. Make recommendations to management on appropriate response to issues that are in the best interest of the customer and the company.Management and coordination of projects for new and existing customers including managing the customer experience and interaction with other team members.Responsible for determining the supplies and paper needed for jobs including the use of vendors to supply component of the customer product.Present internal presentations regarding manufacturing capabilities and provide or participate in customer tours.Oversee high profile projects for by planning, designing, and scheduling phases.Schedule and facilitate meetings between project stakeholders to discuss deliverables, schedules and conflictsSource, vet and manage vendors needed to accomplish project goals.Determined equipment, materials and manpower required to complete production.Review internal systems and organized training plans to address areas in need of improvement.Boost production throughput and quality by revamping procedures and monitoring strategies.Develop production schedules per deadlines for existing orders and sales forecasting.

Washington D.C.

Oversee all print jobs working through the Mid-Atlantic region.Lead CSR Training in Print knowledge and process.Review print specs and identify jobs requiring job engineering.Quality check Print/Bind work orders and provide internal feedback to CSRs.Serves as go-to person for all print related questions.Directly manage complex print jobs.Provide training in Print/Bind workflows/systems to region.Participate in Print/Bind process improvement projects.Engage with designers and clients to develop print specs and timing.Sales Support.Conduct press checks for complex print jobs

Lancaster, Pennsylvania Area

Customer Service to Global Capital Market and global Investment Market Clients.Create Manufacturing instructions for manufacturing, Digital Fulfillment and Procurement locations.Create Sig specs and special layouts for non-standard job formats.Work with internal customers to ensure all jobs are produced with no errors in: Production, Shipping, Scheduling, Printing, Binding, Mailing, Etc. Train and Mentor new employees.

Lancaster, Pennsylvania Area

Lead my crew in make ready and run on a 6 color Heidelberg Sheetfed Press.Produce Highest quality printing with budget and safety in mind.Training, Mentoring new employees.Perform routine and preventative maintenance.Order parts and supplies.

Lancaster, Pennsylvania Area

Lancaster, Pennsylvania Area