Senior Qa Analyst
CurrentShipped the following products:Scrabble Vision Scorekeeper+ (Mobile)RYZ: The First Personal Holographic Mobile Display (Hardware)PackRat Refactor to Unity and Ongoing development (Mobile, Web)For over three years, I've been dedicated to enhancing PackRat, a live service mobile game. My pivotal role involved spearheading the QA part of the refactor from Java to Unity. I took charge as the sole QA personnel, donning multiple hats as a QA Tester, Analyst, and even occasionally performing managerial duties under stringent timelines.In this position direct collaboration with developers, project managers, and various team members was pivotal. Simultaneously, I juggled multiple other projects, including the Scrabble Vision Scorekeeper+, an innovative application tailored for scoring the Scrabble board game by leveraging smartphone technology.All these responsibilities were managed remotely, where I not only fulfilled QA obligations but also took charge of hardware and certification requirements needed for testing.Beyond my QA-centric roles, I've consistently engaged in a customer service capacity, addressing PackRat users' queries, concerns, and suggestions. This daily interaction involved offering advice, assistance, and attentive support through customer service emails and an active Facebook group.