Sales And Service Tech
CurrentSales and service of a variety of mailing and bindery equipment for an independent dealer. Listen to customer needs and be able to offer solutions with the proper equipment for their needs. Talk to equipment manufacturers to be able offer custom solutions for different and special applications.Worked also on the service side to listen to operators and be able to repair their machines to perform to their satisfaction. Responsible for ordering parts and do return visits if needed to add the proper parts to their machines. Diagnose electrical and mechanical problems with several different types of equipment.Did contract work for different manufacturers to fill in for their paid employees when they did not have the time to install and service equipment all over the United States and Canada. Communicated with the service manager and end user to fulfill the needs of both the manufacturer and end user to fulfill all of their needs.