Azaryahu Mal’Akhi Email & Phone Number

Batesburg-Leesville, South Carolina, United States

• Provide personalized solutions to meet customer needs, showcasing in-depth knowledge of T-Mobile products, services, and promotions. • Assist customers in selecting devices, plans, and accessories, ensuring an exceptional shopping experience. • Maintain a high level of product expertise to explain features and benefits, troubleshoot issues, and answer customer inquiries effectively. • Consistently meet or exceed sales targets by building strong customer relationships and recommending tailored solutions. • Stay up-to-date on the latest technology and industry trends to offer informed advice and guidance. • Collaborate with team members to support store goals and deliver outstanding customer service.

Newport News, Virginia, United States

• Established strong, trust-based relationships with customers by engaging in open and interactive communication to ensure satisfaction and retention. • Delivered accurate product information, addressed inquiries, and promoted current offers while managing an average of 30 customer interactions daily. • Processed client transactions, including deposits and billing updates, while maintaining accurate records in company databases. • Provided exceptional customer service by addressing concerns with empathy, resolving issues promptly, and fostering long-term customer loyalty. • Utilized multiple computer systems and applications efficiently to access information, troubleshoot issues, and support customer needs effectively.

Suffolk, Virginia, United States

• Managed and maintained stock records, inventory databases, and supply chain documentation to ensure accurate tracking and accountability of materials. • Processed supply requests and documentation at the direct support level, coordinating with the warehousing section for efficient logistics operations. • Operated material handling equipment to facilitate the movement, storage, and distribution of goods and supplies. • Oversaw and documented incoming and outgoing stock, ensuring proper inventory control and timely replenishment.

Portsmouth, Virginia, United States

• Educated customers on the use and features of devices, ensuring they fully understood the product’s capabilities and functionality. • Assessed customer needs and preferences to recommend tailored service plans and products, enhancing their overall experience. • Applied sales techniques and interpersonal skills to meet and exceed established goals and quotas for a range of service plans.

Chesapeake, Virginia, United States

• Programmed, troubleshot, and tested mobile devices and accessories to enhance functionality and ensure a positive customer experience. • Accurately documented customer interactions and technical resolutions across multiple platforms to streamline support and follow-up. • Executed opening and closing procedures within the Device Support Center, maintaining operational efficiency and organization. • Provided mentorship, training, and support to team members, promoting a collaborative and skilled workplace environment.

Sandston, Virginia, United States

· • Coordinated and managed aviation operations, ensuring accurate and timely flight scheduling, mission planning, and logistical support for all aviation missions. • Maintained and organized aviation records, reports, and operational data, supporting efficient decision-making and mission success. • Communicated effectively with aviation teams and command units to relay critical information and ensure mission objectives were met safely and accurately. • Analyzed and optimized operational processes to enhance efficiency and mission readiness. • Provided support and guidance to team members, contributing to a well-prepared, mission-focused aviation operations team.

Westbury, New York, United States

• Assisted in managing day-to-day operations, ensuring exceptional customer service and a seamless shopping experience for clients seeking formal attire. • Supported store leadership in inventory management, merchandising, and maintaining product presentation standards to meet sales goals and enhance the store’s appeal. • Supervised, trained, and motivated team members to deliver top-notch service, including guidance on styling, fitting, and customer engagement. • Handled customer inquiries and resolved issues, creating a positive and memorable experience for each client. • Oversaw opening and closing procedures, managed cash handling, and prepared daily sales reports, contributing to the store’s smooth and efficient operations.